Insurance Trainee - Claims

CNA; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading specialist commercial insurance provider is seeking motivated individuals for its Insurance Trainee Programme. This role involves gaining hands-on experience across various business areas including Underwriting and Claims over 18 months while pursuing a CII Diploma qualification. Ideal candidates should have a maximum of 2 years post-education work experience, strong communication and analytical skills, and a genuine interest in a career in insurance. A commitment to ongoing learning is essential. The start date for this position is September 2026.

Qualifications

• Maximum of 2 years post education work experience.
• Commitment to ongoing learning and study.
• Proven ability to work independently and as part of a team.

Responsibilities

• Rotate across various business areas including Underwriting and Claims.
• Follow a dedicated training schedule.
• Work towards CII Diploma qualification.

Skills

Interest in a career in insurance

Excellent interpersonal skills

Strong analytical skills

Good customer service skills

Excellent communication skills

Tools

Microsoft Suite proficiency

Job description

Insurance Trainee - Claims

At CNA Hardy, great people don’t just join us — they grow with us, lead with purpose, and help shape the future of our business and the industry.

We’re looking for motivated individuals to join the Claims stream of our Insurance Trainee Programme. This opportunity is designed for individuals with up to 2 years post education work experience who want a career in Insurance. Don’t worry if you haven’t got any prior Insurance experience we’re very happy to hear from you.

Our Insurance Trainee Programme will see successful applicants rotate across different parts of our business for 18 months before moving into a permanent position within Claims. Each rotation will give you hands‑on experience and valuable skills, supported by a mix of on‑the‑job training and facilitated learning.

You’ll also work towards your CII Diploma qualification.

Please note the start date for this position will be September 2026.

What You’ll Be Doing

• Gaining Experience Across Our Business – Rotate across Underwriting, Claims and other key parts of our business.
• Bespoke Training – you’ll be on a dedicated training schedule where you will build up your knowledge of our business and the industry.
• Professional Qualifications – Work towards your CII Diploma qualification with full support from us.
• Grow Your Network – Connect with mentors, buddies, and industry experts who will guide you every step of the way.
• Shape Your Future – At the end of the programme, transition into a permanent role within one of our Claims teams.

What We’re Looking For

• Must have an interest in a career in insurance.
• A maximum of 2 years post education work experience.
• Able to demonstrate a commitment to ongoing learning and study.
• Excellent interpersonal and communication skills, both written and verbal.
• Strong analytical and problem solving skills with a logical approach to work.
• Solutions oriented – ability to work through information and execute/drive action.
• Good customer service skills.
• Proven ability to work independently as well as effectively as part of a team.
• Demonstrable L.E.A.P. behaviours (Lead, Engage, Adapt, Perform).
• Excellent PC skills including proficiency in all Microsoft Suite.

The Company

CNA Hardy is a leading specialist commercial insurance provider for clients within the Lloyd’s and company markets. We offer a highly specialised and comprehensive portfolio of innovative and market leading products. Coverage is available to businesses of all sizes for domestic, international and global exposures.