Insurance Team Lead – Hybrid, FCA‑Aligned, Growth

Castle Employment Agency Ltd; Hull and East Yorkshire; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A leading recruitment agency in Hull is seeking an experienced Insurance Team Manager to lead a team of Client Advisors. This role is pivotal in shaping client service quality and team culture while ensuring compliance with FCA regulations. The ideal candidate will have prior management experience in insurance, strong communication skills, and a passion for team development. You will enjoy a competitive salary and a hybrid work model after six months, working in an environment that values people and service quality.

Qualifications

• Experience in management within the insurance industry is preferred.
• Experience working in FCA-regulated environments is a plus.

Responsibilities

• Support the development and delivery of the commercial strategy.
• Lead, coach and motivate a team of Client Advisors.
• Improve systems, processes, and client journey.
• Oversee performance and adherence to FCA regulation.
• Handle complaints and HR matters.

Skills

Strong communication skills

Attention to detail

Team motivation

Organisational skills

Decision making

Collaboration

Education

Cert CII qualification or equivalent experience

Job description

A leading recruitment agency in Hull is seeking an experienced Insurance Team Manager to lead a team of Client Advisors. This role is pivotal in shaping client service quality and team culture while ensuring compliance with FCA regulations. The ideal candidate will have prior management experience in insurance, strong communication skills, and a passion for team development. You will enjoy a competitive salary and a hybrid work model after six months, working in an environment that values people and service quality.