Insurance Administrative Support

Paralaw (UK) Ltd; Sheffield; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A growing insurance firm in Sheffield is seeking Insurance Administrative Support staff. This role involves assisting a team with insurance claims, performing administrative tasks, and ensuring documentation completeness, suited for recent graduates seeking hands-on experience. The ideal candidate will have a law or business degree and strong organizational and communication skills, offering pathways for professional development.

Qualifications

• Demonstrated interest in insurance, claims, or legal compliance.
• Excellent organizational skills and attention to detail.
• Strong written and verbal communication abilities.

Responsibilities

• Support a team with insurance claims, ensuring all files are complete.
• Conduct administrative checks on documentation and policies.
• Coordinate with customers and third parties for information.

Skills

Organisational skills

Communication abilities

Proficiency in office software

Interest in business administration

Customer-service mindset

Education

Business administration or law degree

Job description

Overview

We are looking for Insurance Administrative Support staff to assist a growing team dealing with insurance claims, based in central Sheffield, working 3-4 days from the office and remotely for the remainder of days.

This opportunity is ideal for recent school leavers or law graduates, who are keen to apply their knowledge in a dynamic claims environment.

The role provides valuable hands-on experience in insurance claims handling, with clear pathways for professional development via the legal or business administration apprenticeship route.

Responsibilities

• Support a busy team dealing with insurance claims, assisting in tasks such as gathering documentation, following up with customers and third parties, and ensuring all files are complete.
• Carry out administrative checks to confirm documentation is complete, policies or agreements are valid, and necessary authorisations are in place.
• Coordinate with customers, brokers, and other third parties to request additional information or clarification when required.
• Maintain follow‑ups and reminders to ensure tasks progress within required timeframes and service standards.
• Manage communication via phone, email, and written correspondence, keeping customers and internal stakeholders updated.
• Assist with identifying discrepancies or irregularities in documentation or claims submissions, and escalate issues to senior team members.

Qualifications and skills

• Business administration or law degree
• Demonstrated interest in business administration, insurance, claims, or legal compliance
• Excellent organisational skills and attention to detail
• Strong written and verbal communication abilities
• Proficiency in office software (Word, Excel, etc.)
• Customer‑service mindset; friendly, professional, responsive.

We welcome applications from individuals who are eager to contribute to our team while developing their professional skills in a supportive environment.