Insurance Account Handler

Eden Rose; Winnersh; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading insurance brokerage based in Winnersh is seeking an Insurance Account Handler. In this role, you'll support a portfolio of clients, focusing on building strong relationships while maintaining excellent customer service. The position offers a competitive salary, generous bonuses, and numerous benefits including 26 days of holiday, career progression opportunities, and mental wellbeing support.

Benefits

26 days holiday plus bank holidays

Career progression opportunities

CII or ACII qualifications

Pension scheme

24-hour support for wellbeing

Paid volunteering day

Spotlight Awards

Qualifications

• Experience in the Insurance Industry is essential.
• Willingness to learn and gain qualifications.
• Confidence to work with clients both on the phone and face to face.

Responsibilities

• Support a designated client portfolio.
• Act as first point of contact for clients.
• Build strong relationships and support client queries.

Skills

Customer service

Sales

Proactivity

Teamwork

Initiative

Communication

Job description

Overview

Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our client's friendly team based in Winnersh.

Joining as an Insurance Account Handler means you'll have the benefit of working Monday to Friday (no weekends here!) earn a basic salary relative to your experience as well as a generous bonus structure. You'll also be rewarded with all the great benefits of working with the UKs largest independent Insurance Brokers. More on that below. We are open to hearing from people from all different backgrounds, so speak to us about our hybrid and flexible ways of working for our Account Handlers, if the 9-5 life isn't for you.

So, what does the role of an Insurance Account Handler here involve?

Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales as relationship-building with our clients will be the key to your success.

Responsibilities

Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales as relationship-building with our clients will be the key to your success.

Requirements

What are we looking for in our Account Handlers?

Some experience of the Insurance Industry is essential for this role, the rest is all about you as a person:

• Most important is your ability to bring your best self to work every day to give our clients the best possible experience.
• Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit.
• Have a willingness to learn and be curious. Incidentally, we offer tons of opportunity to gain qualifications that will enhance your career in this growing industry.
• Confidence to work with clients both on the phone and face to face, so some experience in customer service is important too.
• Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way. It never gets boring here.
• Demonstrate honesty and integrity, not only is this essential within a financially regulated organisation, but it's also just the right way to be.

Benefits

• Holiday entitlement of 26 days plus bank holidays
• Opportunity to progress your career across the entire Group
• Gain CII or ACII qualifications to boost your knowledge and career prospects
• Pension scheme for when you feel it's time to retire
• 24-hour support for physical and mental wellbeing
• 1 days paid volunteering day to give back to our communities
• The Spotlight Awards, where we shine a light on the brightest talent across our group