Insights Manager - Convenience

Diageo; City of Westminster; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading premium drinks company in the UK seeks an Insights Manager to lead their data and insights efforts for the Convenience channel. The role includes establishing reporting standards, analyzing market data to define opportunities, and collaborating with various teams to achieve business objectives. Candidates should have experience in FMCG or similar sectors, with strong analytical and relationship-building skills. Flexibility in work hours and location is emphasized, fostering an inclusive environment.

Benefits

Inclusive company culture

Flexible work arrangements

Opportunity to work with global teams

Qualifications

• Experience in FMCG or fast-moving sectors.
• Ability to work in a fast-paced environment.
• Successful management of cross-functional partners.

Responsibilities

• Lead the data and insights agenda for the Convenience channel.
• Establish best-in-class field reporting.
• Analyse customer and outlet data by region.

Skills

Strong analytical capability

Attention to detail

Relationship building

Data insight processing

Cross-functional collaboration

Customer trend analysis

Job description

As Insights Manager, you will lead the data and insights agenda for the Convenience channel, defining and tracking performance across the areas and finding regional opportunities to help us deliver our commercial plan and grow market share. You will work in close partnership with the Off‑trade Wholesale Controllers sharing insights to their teams, as well as ensuring clear reporting against business objectives. You will also have responsibility for understanding our customer and callage footprint by region, identifying areas for growth.

Responsibilities

• Establish best‑in‑class field reporting, tracking key internal and external metrics by region and identifying interventions or support required
• Build and maintain key reporting dashboards in partnership with Field & Wholesale teams to create one source of truth
• Analyse customer, consumer and outlet data by region to define opportunity prioritisation of outlet interventions
• Work in partnership with our Field Sales agency partners to define outlet benchmarks
• Lead operational effectiveness for regions, using customer and callage data to understand areas for optimisation

Qualifications

• Experience built in FMCG or another fast‑moving sector
• Strong analytical capability and attention to detail
• Track record of turning data into insight and action
• Ability to excel when dealing with complex data from multiple sources within a fast‑paced environment
• Known for building great relationships and partnering with different functions within the business
• Successful management of cross‑functional partners at all levels, resulting in strong and positive outcomes
• High curiosity for customer trends

Benefits & Culture

• With over 200 brands sold in nearly 180 countries, we are the world’s leading premium drinks company. Bring your passion and use your curiosity to build brands consumers love; work with a global, passionate team to test new ideas, learn, and grow.
• Celebrating our inclusive and diverse culture is core to our purpose. We value everyone regardless of background, disability, religion, gender identity, sexuality or ethnicity.
• Flexibility is key to success; many staff work flexibly in various ways, including part‑time, compressed hours, and flexible location.