Inside Sales (內勤業務)

Logicalis; Thatcham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading technology solutions provider in the UK is seeking a Sales Support Specialist to implement tasks related to sales and purchases. The role includes preparing quotations, understanding customer requirements, coordinating with suppliers, and maintaining project tracking reports. Candidates should have 2-3 years of experience in a similar position, possess strong communication and analytic skills, and knowledge of Microsoft systems. Proficiency in Mandarin is a plus. This is a full-time position in a fast-paced environment.

Qualifications

• Minimum 2-3 years of experience in a similar position and in IT industry is preferred.
• English communication ability is required.
• Proficiency in Mandarin is a plus.

Responsibilities

• Prepare quotations for customers.
• Understand requirements and obtain costing from vendors.
• Assist in customer and vendor creation.
• Coordinate with suppliers and logistics teams.
• Maintaining stock inventory records.
• Follow up on project milestones and payments.

Skills

Good communication skill

Analytic skill

Proficient in Excel

Proactive attitude

Ability to work under pressure

Education

Majoring in accounting or business administration

Tools

Microsoft systems

Job description

Job Description

Why choose Logicalis?

As Architects of Change, Logicalis' focus is to design, support and execute clients' digital transformation by uniting their vision with their technology expertise and industry insights. The company, through its deep understanding of key IT industry drivers such as security, cloud, data management and IoT, can address customer priorities such as revenue growth and business, operational efficiency, innovation, risk and compliance, data governance and sustainability.

We strengthen our purpose : to design, support, and execute our customers' digital transformation by converging their vision with our technological expertise and knowledge of the industry. The brand refresh underpins both the evolution of Logicalis’ positioning as well as our strategic vision for growth.

Job summary

Sale support’s role is in charge of implementing all the tasks related to sale and purchase such as contacting vendor for cost quote, preparing PO and related documents for sale / purchase / delivery, keeping the project tracking up to date. And also support on payment, stock record.

Job Responsibilities

• Prepare quotation to customers in excel.
• Able to understand requirement and get costing from vendors and presales to quote.
• Assists in customer and vendor creation, when required.
• Accompany with sales for meetings when required for Vietnamese translation.
• Control and update customer, supplier and vendor information, qualification, credit limited and etc.
• Sales order, project file, project control list and related file management and update.
• Maintain and update partner system and deal information.
• Order processing in excel from order creation to billing and project closure.
• Coordination with suppliers on arrival of equipment and expedite when required.
• Preparing custom declaration documents, coordination with logistics team / tech team on delivery / implementation schedule.
• Coordination with customer on delivery, billing and all other issues.
• Work closely with technical team on projects and service team on maintenance and renewal.
• Follow up closely on projects, project milestone and project closure on a weekly basis.
• Preparation of cadence and project tracking report in excel file on a weekly basis.
• Work on the submission templates and assists on submission via hardcopy / softcopy.
• Follow up closely with vendors, presales and sales to meet submission dead line.
• Monthly book keeping & management account
• Project Payment follow up and update.
• Stock inventory record.

Role Requirements

• Majoring in accounting or business administration or related fields.
• Min 2-3 years of experience in a similar position and / or in IT industry.
• Good communication skill and analytic skill.
• English communication ability.
• Proficiency in Mandarin, is a plus point.
• Knowledge in Excel and Microsoft system.
• Proactive, team spirit, service-oriented spirit and amiable personality.
• Able to work under pressure and fast pace.

Required Competencies

• Accountable Execution (Level 1) – Manage own time and hold yourself accountable. Work independently to complete tasks when given very clear instructions, timescales and expectations.
• Inclusive Teamwork (Level 1) – Work effectively within a team. Step in to help team members when they are having difficulties or need support.
• Self-Driven Learning (Level 1) – Open to learning new things. Learn by doing; take an experiential and experimental approach, picking things up quickly.
• Positive Resilience (Level 1) – Show positive attitude and commitment, staying curious, being ready and maintaining momentum to complete what needs to be done.