Inside Sales Advisor

Venatu Recruitment Group; Heckmondwike; On-site; GBP 24,000 - 30,000; Full time

Job summary

A recruitment agency is looking for an Inside Sales Advisor to join their friendly team in Heckmondwike. The role involves maintaining regular contact with existing clients, identifying upselling opportunities, and delivering excellent customer service without cold calling. Ideal candidates will have a background in customer service or sales, be confident in phone communication, and possess strong organizational skills. This position offers a supportive team environment and warm leads.

Benefits

Friendly and supportive team environment

Qualifications

• Experience in customer service, sales, or account management.
• Confident communication skills for phone interactions.
• Strong self-motivation and ability to manage time effectively.

Responsibilities

• Maintain regular contact with existing clients.
• Upsell products and services to current customers.
• Nurture and manage customer accounts.

Skills

Customer service background

Sales experience

Organizational skills

Effective communication

Attention to detail

Time management

Job description

We are recruiting for an Inside Sales Advisor to join a friendly, close-knit team within an established business. This is a warm-sales role focused entirely on existing clients—no cold calling.

About the Role of an Inside Sales Advisor

You’ll be responsible for maintaining regular contact with an existing customer base, identifying opportunities to upsell, and delivering excellent ongoing customer service.

Key responsibilities include :

• Calling and building relationships with existing clients
• Upselling products and services where appropriate
• Managing and nurturing customer accounts
• Sending out mailers and following up on responses
• Providing a high standard of customer service
• Keeping accurate records and maintaining regular client contact

Requirements of an Inside Sales Advisor

We're looking for a motivated, organised individual who is confident picking up the phone and enjoys working with customers.

You’ll ideally have :

• A background in customer service, sales, or account management
• Confidence communicating with businesses over the phone
• A friendly, professional approach
• Strong self-motivation and good time management
• Attention to detail and follow-up skills

What's on Offer

• Friendly and supportive team environment

Warm leads...