Inside Sales Account Manager

Gilson; Dunstable; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A global manufacturer of laboratory instruments is seeking an Inside Sales Account Manager to engage customers across various industry segments. In this hybrid role, you will promote Manual Liquid Handling Service sales and develop strong relationships through phone and email communications. Ideal candidates will have a degree in life sciences, sales experience, and proficiency with CRM systems. The position is based in Dunstable, UK, requiring part-time office attendance. Join a results-driven team dedicated to scientific advancements.

Benefits

Supportive work environment

Career growth opportunities

Qualifications

• 1+ year of sales experience, ideally in life sciences or lab environments.
• Fluent in English and German.
• Valid driver’s license and access to a car.

Responsibilities

• Meet or exceed sales targets for volume, product mix, and new product awareness.
• Prospect new business and follow up on qualified leads from marketing campaigns.
• Conduct proactive outreach via calls, emails, and virtual meetings.

Skills

Sales experience

Consultative selling skills

Communication skills

Organization skills

Negotiation skills

Proficiency with CRM systems

Microsoft Office proficiency

Education

Degree in Life Sciences or related field

Tools

CRM systems

Microsoft Office

Job description

Gilson is a global manufacturer of sample management and liquid handling instruments, trusted by scientists for over 70 years. Our mission is to enable verifiable science by providing reliable tools that help researchers work more effectively and reproducibly. If you're passionate about science and sales, join us in supporting innovation across laboratories worldwide.

About the Role

As an Inside Sales Account Manager, you’ll engage with customers across various industry segments to prospect, qualify, and close opportunities within your assigned territory (France - UK). You’ll promote and sell Manual Liquid Handling Service sales via phone, email, and social selling platforms, while building strong consultative relationships. This is a hybrid role based in Dunstable, UK, requiring up to 3 days per week in the office.

Key Responsibilities

• Meet or exceed sales targets for volume, product mix, and new product awareness.
• Prospect new business and follow up on qualified leads from marketing campaigns.
• Conduct proactive outreach via calls, emails, and virtual meetings.
• Use CRM tools to manage leads, opportunities, and forecasts.
• Create quotations and pricing agreements.
• Provide online demos and technical support to customers.
• Collaborate with support teams to resolve customer inquiries.
• Maintain up-to-date knowledge of territory trends and competitor activity.

What You Bring

• Degree in Life Sciences or related field (or equivalent experience).
• 1+ year of sales experience, ideally in life sciences or lab environments.
• Strong phone presence and consultative selling skills.
• Proficiency with CRM systems and Microsoft Office.
• Excellent communication, organization, and negotiation skills.
• Ability to work independently and as part of a team.

Additional Requirements

• Fluent in English and German.
• Valid driver’s license and access to a car.
• Willingness to travel up to 25% overnight.
• Experience with Gilson products or capital equipment sales is a plus.

Why Join Gilson?

At Gilson, you’ll be part of a collaborative, results-driven team that values innovation, integrity, and customer focus. We offer a supportive environment where you can grow your career while contributing to meaningful scientific advancements.