Infrastructure Engineer

Eurofins USA; London; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A leading forensic services company in London is looking for an IT Infrastructure Engineer to design and maintain core infrastructure systems, ensuring high availability and performance. The ideal candidate has strong expertise in VMware, Citrix, and backup solutions, along with a full UK driving license due to travel requirements across multiple sites. Competitive salary and career progression opportunities are provided.

Benefits

Life Assurance (3 times annual salary)

Scottish Widows Company Pension Plan

Employee technology scheme

25 days annual leave plus bank holidays

Learning and study support

Employee Assistance Programme

Qualifications

• 5+ years of continuous residency in the UK for security clearance.
• Hands-on experience managing enterprise infrastructure.
• Proven ability to work independently on complex technical projects.

Responsibilities

• Design and maintain VMware-based virtual environments.
• Manage FC and SAS storage infrastructure.
• Implement and optimize Citrix environments.

Skills

VMware

Citrix

Backup Solutions

FC Storage

SAS Storage

Troubleshooting

Documentation

Tools

Commvault

Veeam

Active Directory

SCCM

Job description

Job Description

Working hours are Monday - Friday, 9am - 5pm.

Please note, this role will require travel across our Eurofins UK Forensics sites positioned in Heathrow, Warrington, Tamworth and Abingdon therefore a full UK driving licence is essential.

As an IT Infrastructure Engineer you will design, implement, and maintain core infrastructure systems across our enterprise environment. We are seeking a candidate with deep expertise in VMware, FC Storage, SAS Storage, Citrix (including ADC), and backup solutions (Commvault and Veeam).

You will be responsible for ensuring high availability, security, and performance across all systems, while supporting project delivery and ongoing operations.

Main Duties

• Virtual Infrastructure: Design, deploy, and maintain VMware-based virtual environments, including vSphere, ESXi hosts, and vCenter.
• Storage Systems: Manage and maintain FC and SAS storage infrastructure; ensure high-performance, resilient storage availability.
• Citrix Environment: Implement, Administer and optimise Citrix environments including XenApp/XenDesktop and NetScaler for secure application delivery – On-Prem and Cloud.
• Backup & Recovery: Implement and manage enterprise backup solutions using Commvault and Veeam to ensure data protection and recoverability.
• Physical Infrastructure: Lead installation and configuration of physical servers, SAN/NAS storage, and associated data centre hardware.
• Monitoring & Maintenance: Monitor system performance and capacity, conduct routine maintenance, and proactively resolve issues before they impact operations.
• Security & Compliance: Implement security best practices across systems and support audits and compliance initiatives as needed.
• Documentation: Create and maintain detailed documentation, including architecture diagrams, operational procedures, and disaster recovery plans.
• Collaboration: Work with cross-functional teams including networking, applications, and service desk to deliver robust infrastructure solutions.
• You may also be required to provide Level 1 and Level 2 support as and when needed, including assisting with user incidents, hardware/software troubleshooting, and escalation management

Qualifications

• Proven hands-on experience supporting and managing enterprise infrastructure.
• Citrix (including NetScaler, Virtual Apps and Desktops)
• VMware (vSphere, ESXi, vCenter)
• SAN environments - Fibre Channel (FC) and Serial Attached SCSI (SAS) storage technologies
• Qualys or similar vulnerability management platforms
• Commvault and Veeam backup and recovery solutions.
• Demonstrated expertise in physical server and storage hardware installation and maintenance.
• Privileged Access Management (PAM) solutions
• Exchange Server 2016/2019
• SCCM (System Center Configuration Manager) for deployment and patch management
• Active Directory Tiering Model and Group Policy Objects
• Proven ability to work independently on complex technical projects and troubleshoot high-impact infrastructure issues.
• Excellent documentation, communication, and collaboration skills.

Additional Information

In return for your hard work and loyal service, we will offer you genuine career and salary progression through our Career Pathways programme, a competitive salary, and a selection of employee benefits via our flexible benefits menu which includes cycle to work, give as you earn, volunteering days, buy and sell holiday. In addition, we also offer the following:

• Life Assurance (3 times annual salary)
• Scottish Widows Company Pension Plan
• 25 days annual leave plus bank holidays (increasing to a maximum of 30 days)
• Employee length of service awards and yearly recognition schemes, celebrating work anniversaries here at EFS.
• Employee technology scheme
• Discount vouchers and flexi reward points on our employee wellness hub
• Everyone who joins EFS will have access to Perkbox allowing you to save money all year round on a wide range of perks such as supermarket savings, days out or your daily coffee
• Learning and study support
• Employee Assistance Programme
• Enhanced company sick, maternity and paternity pay scheme
• Refer a friend scheme
• Subscription to mental health support and wellbeing.

Due to the highly sensitive nature of the work, applicants should note that security clearance is required for this role. To gain security clearance you must have five years continuous residency in the UK. Security clearance is undertaken by a third party to police personnel vetting standards (NPPV/3 and SC), as such any criminal convictions (including criminal convictions held by: you, your partner, parents, siblings, children (over the age of 10) and anyone living with you (who doesn’t fit these relationships)) may prevent you from gaining security clearance. Further information on the security clearance process and requirement can be found at https://www.warwickshire.police.uk/police-forces/warwickshire-police/areas/warwickshire-police/about-us/about-us/police-national-vetting-service/ . In addition, all successful applicants will be required to undertake drug and alcohol testing prior to commencing employment

The organisation treats personal data collected during the recruitment process in accordance with its data protection policy. Information about how your data is used and the basis for processing your data is provided in the organisations applicant privacy notice.