Information Manager

Career Choices Dewis Gyrfa Ltd; Pontypridd; Hybrid; GBP 57,000 - 69,000; Full time

Job summary

A government department is seeking an Information Management Officer to manage programme information and ensure compliance with legal standards. Responsibilities include reviewing information processes, conducting audits, and producing insights for stakeholders. The role demands strong skills in information governance, stakeholder management, and project management. The position offers competitive pay, hybrid working arrangements, along with generous leave and an award-winning workplace culture.

Benefits

Flexible working hours

Brilliant civil service pension

Generous leave package

Professional development opportunities

Sports and social activities

Qualifications

• Demonstrable knowledge of information rights operations.
• Experience of building strong relationships with stakeholders.
• Ability to produce actionable insights from large data sets.
• Able to work independently on complex tasks.
• Thorough and accurate task execution.

Responsibilities

• Manage and govern programme information.
• Review and improve information handling processes.
• Lead audits, produce reports for senior leaders.
• Support knowledge management and deliver training.
• Ensure compliance with legal and regulatory standards.

Skills

Information governance

Compliance management

Stakeholder management

Analytical thinking

Project management

Attention to detail

Education

Membership in KIM profession

Tools

SharePoint

Job description

Pay:

£57,946 to £68,205 per year

Contract Type:

Permanent

Hours:

Full time

Disability Confident:

Yes

Closing Date:

11/01/2026

About this job

Shaping the Future of Government Shared Services.

DWP is seeking an Information Management Officer to play a pivotal role in the Synergy Programme

• one of the most significant transformations in Civil Service shared services in decades.

The Synergy Programme is a major cross-departmental initiative aimed at transforming shared services across the Civil Service.

It brings together the Ministry of Justice, Department for Work and Pensions, Department for the Environment, Food and Rural Affairs, and the Home Office.

Hosted by the Department for Work and Pensions, the programme will shape procurement and service delivery for the next 15 years, impacting over 230,000 Civil Servants.

What will you be doing?

This is a key role where you'll help manage and govern programme information, ensuring compliance with legal and regulatory standards.

Day-to-day, you'll review and improve information handling processes, lead audits, produce reports for senior leaders, and keep systems like SharePoint running effectively.

You'll also support knowledge management, deliver training, and act as the go-to contact for information management queries.

We're counting on you to lead on compliance, including Freedom of Information and Data Protection, and to steer any legal discovery work during the programme lifecycle.

This is an opportunity to make a real impact by shaping services that Civil Servants will rely on for years to come.

We're looking for someone with experience in information governance within large, regulated organisations, strong stakeholder management skills, and the ability to turn complex data into actionable insights.

You'll need good attention to detail and skills in project management are important.

If you're passionate about driving change and improving how the Civil Service works, we'd love to hear from you.

Essential Criteria: Information governance, compliance and management

• Demonstrable knowledge of information rights operations and of information management policies within a large organisation in a regulated sector.
• Experience of building strong and robust relationships with varied, complex, and challenging stakeholders Analytical thinker
• Ability to assimilate large data sets to produce actionable insight and reports for senior stakeholders Project Management
• Able to work independently to plan and deliver a range of complex tasks and actions Attention to detail
• You will be able to carry out tasks thoroughly and with accuracy Qualifications/Accreditations: Candidates must be (or willing to become) a member of the government Knowledge and Information Management (KIM) profession to be considered for this opportunity Details.

Wages.

Location: You'll join us in our offices based in Birmingham, Blackpool, Leeds, Manchester, Newcastle-upon-Tyne, Pontypridd, Sheffield.

Whichever is most convenient for you.

Hybrid Working: We work a hybrid model

• you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of up to £68,205. Pension: You'll get a brilliant civil service pension with employer contributions of
  28.97%, worth over £16,786 per year.

Holidays: A generous leave package starting at 26 days rising to 31 days over time.

You can also take up to 3 extra days off a month on flexi-time.

You'll also get all the usual public holidays.

We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities.

And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs.

There'll be full instructions when you click through.

Interview: a single stage interview online.

CLICK APPLY for more information and to start your application.

Proud member of the Disability Confident employer scheme

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