Information Communications Technician Apprentice

Sureserve Group PLC; Newmarket; On-site; GBP 60,000 - 80,000; Full time

Job description

Reporting to the ICT Service Operations Manager you will provide ‘first line’ technical support to Sureserve users, located across several sites. Candidates will be required to log and manage incoming calls through to resolution.

Course Information

• Course: Information communications technician (level 3)
• Level: 3
• Route: Digital
• Apprenticeship Level: Advanced

Working Arrangements

• Working Week: 08:00 – 16:30
• Expected Duration: 18 Months