Information Analyst

Surrey County Council; Pulborough; On-site; GBP 42,000; Full time

Job summary

A local government authority in Pulborough seeks an experienced analyst to lead on Transformation and Improvement reporting. Responsibilities include developing predictive analytics dashboards and managing reporting processes in collaboration with multiple teams. The ideal candidate has strong analytical skills and experience with FME and Tableau. The role offers a fixed-term contract with competitive benefits and is open only to current Surrey County Council employees.

Benefits

26 days' holiday

Local government pension

Employee Assistance Programme (EAP)

Wellbeing discounts

Qualifications

• Experience managing a range of projects to completion.
• Track record of analyzing data and creating meaningful reports.
• Ability to work independently and as part of a team.

Responsibilities

• Lead on Transformation, Improvement, and Assurance (TIA) reporting.
• Develop new reports including predictive analytics and dashboards.
• Work closely with different teams across the directorate.

Skills

Proactive and analytical mindset

Strong written and spoken communication

Negotiation and influencing skills

Time management

Tools

FME

Tableau

Job description

About the Role

You will lead on Transformation, Improvement and Assurance (TIA) reporting, coordinating the regular reporting processes using automation where feasible. You will also lead on the development of new reports across the service, such as predictive analytics, Financial Assessment and Client Affairs dashboards and other priority programmes. This will include the identification of requirements, design and build of dashboards and supporting the wider directorate to use these effectively. Communication is key and this role will be expected to work closely with different teams across AWHP and SCC. You will be responsible for transferring knowledge and skills across the Systems, Analytics and Service Improvement Service.

About the Team

The Business Intelligence (BI) Team is a dynamic and forward-thinking group that delivers flexible, high-impact services across the Directorate. The BI Team is part of AWHP's Systems, Analytics and Service Improvement Service. The Systems, description & Our to get an insight into working at Surrey.

Contact details

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For any questions relating to the role or for an informal discussion please contact Charlotte Langridge by e-mail or through MS Teams. The job advert closes at 23:59 on 12/10/2025 with interviews to follow.

Local Government Reorganisation

Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to new unitary councils in April 2027. Your role will transfer with current terms and conditions to one of these new councils, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Our Commitment

EEO and Eligibility

We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.

Files to download

Reviewed: 26 Sep 2025

About the Role – Shortlisting Criteria & Description

Analytics and Service Improvement Service brings together the Business Intelligence Team, the Commissioning Performance and Analytics Team and the Business Systems and Digital Team. We play a central role in delivering the Adult Social Care (ASC) Statutory Framework and maintain strong partnerships with national bodies including the Department of Health, Skills for Care, and ADASS. We support AWHP operational teams by providing high-quality data, insightful analysis, and strategic intelligence that informs improvement initiatives and service delivery. As leaders in data visualisation within ASC, we're driving the development of innovative dashboards and reporting tools. We champion digital excellence and promote strong IT capabilities across the organisation.

Shortlisting Criteria

• We’re seeking a proactive and analytical individual who thrives in a fast-paced environment and is passionate about using data to drive change. You'll be part of a team that values innovation, collaboration, and continuous improvement.
• The ability to manage a range of projects through to completion
• A track record of analysing data, identifying feedback themes and creating meaningful reports
• A strong understanding of specialist IT applications such as FME and Tableau
• Strong written and spoken communication and interpersonal skills, which includes negotiation and influencing, and the ability to work collaboratively with internal and external partners
• The ability to work on your own initiative, both independently and as part of a team, under pressure and with effective time management to prioritise and manage own workload

Description

This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all. The salary for this role is £41,585 per annum, working 36 hours per week. This is a 12-month fixed-term contract / secondment contract. Please discuss with your Line Manager before submitting your application.

Our Offer to You

• 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• A generous local government salary related pension
• Up to 5 days of carer's leave and 2 paid volunteering days per year
• Paternity, adoption and dependents leave
• An Employee Assistance Programme (EAP) to support health and wellbeing
• Learning and development hub where you can access a wealth of resources
• Wellbeing and lifestyle discounts including gym, travel, and shopping
• A chance to make a real difference to the lives of our residents