Information Analyst

NHS; Dawlish; On-site; GBP 30,000 - 40,000; Full time

Job summary

A healthcare provider in Dawlish seeks an Information Analyst to enhance mental health services. The candidate will collect, analyze, and report data insights impacting service development. Responsibilities include maintaining reporting schedules and writing SQL queries. Applicants should have substantial experience in data analysis and strong communication skills. This role offers an opportunity to contribute to improving patient care across the South West region.

Qualifications

• Considerable experience as an Information Analyst or equivalent.
• Experience working with analytical systems and processes.
• Understanding of NHS processes is beneficial.

Responsibilities

• Maintain the regular reporting schedule.
• Design and deliver reports and dashboards to identify trends.
• Provide analysis and commentary on data for decision-making.

Skills

Analytical skills

SQL query writing

Communication skills

Time management

Data quality validation

Education

Degree in IT or equivalent

Good general education to GCE/GCSE level including English and Maths

Educated to A level or equivalent experience

Tools

Microsoft Office

SQL Server

Relational databases

Spreadsheets

Job description

As an Information Analyst for the South West ProviderCollaborative (SWPC), you'll play a vital role in improving the quality andefficiency of mental health services across the South West peninsula. Your workwill involve collecting, analysing, and interpreting data to provide insightsthat inform decision-making and service development.

You'll be responsible for designing and delivering reports,dashboards, and visualisations that help to identify trends, highlight areasfor improvement, and measure the impact of interventions. You'll have thechance to use a variety of data analytics tools and techniques to develop newinsights and solutions for mental health services across the region.

You'll also have the chance to work with a dynamic andsupportive team of professionals who are passionate about improving mentalhealth outcomes. By providing valuableinsights into the effectiveness of mental health services, you'll help toensure that patients receive the best possible care.

Main duties of the job

• The Information Analyst isresponsible for maintaining the regular reporting schedule, reviewing the Datareceived and highlighting any data quality issues identified.
• This will involve the writing ofSQL queries and an understanding of structured data and relational databases.
• The post holder will useexcellent communication, planning, and time management skills to ensure theallocated workload is completed and deadlines are met.
• The role includes providinganalysis and commentary on data to various audiences to support decision-makingand performance management.
• The post holder is expected to contributeto specific projects related to informatics and data reporting, and maintaindocumentation around processes.
• Additionally, they may berequired to administer routine data collections as necessary.

About us

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

Our values

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.

Job responsibilities

Please see the attached Job Description and Person Specification which will provide further information on this role.

Person Specification

Experience

• Considerable experience working as an Information Analyst or equivalent experience in a role which is focused on data analysis and reporting
• Experience of working with analytical systems and processes
• Experience of working in the NHS or Public Sector.
• Experience of identifying and managing areas where there are shared and conflicting agendas.

Qualifications

• Good general education to GCE/GCSE level to include English Language and Mathematics
• Educated to A level or equivalent experience
• Education to degree level (preferably in an IT discipline) or equivalent experience

Knowledge & Skills

• Strong analytical and requirements gathering skills.
• Be able to interpret results from the analysis, apply the results to the given problem and suggest conclusions to be drawn.
• IT skills particularly use of Microsoft Office and use of the Intranet, Internet and email
• Good working knowledge of spreadsheets, with experience of making use of their wider functionality (e.g. formulae, charting and pivot tables).
• Understanding of and significant experience of relational databases
• Able to present and explain results of analysis via written and verbal communication.
• Understanding of a wide range of data quality issues and the application of the appropriate data validation techniques
• Good working knowledge and experience of databases including database interrogation tools.
• Good working knowledge of spreadsheets, with experience of making use of their wider functionality (e.g. formulae).
• Knowledge of NHS processes
• Experience of SQL Server including SQL query writing skills