Independent Advocate - Spot Purchase

POhWER; City Of London; On-site; GBP 26,000 - 31,000; Full time

Job summary

A community-focused advocacy organization in London is seeking an Independent Advocate to empower individuals and provide high-quality advocacy. This role requires strong communication, excellent IT skills, and attention to detail. The ideal candidate will have experience working with vulnerable adults. The organization offers 25 days of annual leave and promotes diversity and inclusion.

Benefits

25 days annual leave + bank holidays

Cash Wellbeing Healthcare Plan

Auto enrolment Pension plan

Flexible working arrangements

Employee networks for support

Qualifications

• Previous experience in advocacy or a similar role in health, social care, or the voluntary sector is desirable.
• Demonstrable experience working with vulnerable adults.
• Working knowledge of public and voluntary organisations.

Responsibilities

• Provide high quality instructed and non-instructed advocacy based on client needs.
• Act on behalf of clients at all times, following their instructions and representing their wishes.
• Manage cases effectively, ensuring processes of planning, action, and review.
• Provide high quality written reports as part of statutory advocacy roles.
• Elevate concerns or complaints professionally to relevant public bodies.

Skills

Strong communication skills

Time management skills

Excellent IT skills

Attention to detail

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Are you passionate about empowering people to be heard and respected? Ready to lead and inspire others in delivering high-quality, person-centred advocacy?

At POhWER, we are passionate about making a difference in people’s lives and push boundaries to make an impact. As one of our permanent workers, you will be able to bring this to life. If you are ready to take on a role that impacts your community and thrive in a dynamic, fast-paced environment, you will be the perfect match for one of our Independent Advocate roles.

We have a diverse range of employee, bank workers and volunteers from different backgrounds. Previous or current job roles and experiences working with vulnerable people is beneficial however we are more focused on recruiting based on values and the passion to make a difference.

Hours of Work: 37 hours per week working between 9am - 5pm Monday – Friday.

Location: Home based with travel around the London area.

Please note: You will be expected to be take a flexible approach and potentially could be expected to commute outside of your specified borough. This commute would be covered within our Milage rate within our policy.

Salary: Starting salary £26,743.64 per Annum.

Contract Type: Permanent

What You’ll Do

• Provide high quality instructed and non-instructed advocacy according to the needs of the client and relevant to the service being provided
• Act on behalf of clients at all times, including following their instructions, taking action as directed by them or representing their wishes, feelings, beliefs and values in a way that is consistent with the law, guidance and best practice
• To evidence effective, outcome focused case management, ensuring all casework demonstrates processes of planning, action and review with relevant recording
• To provide high quality written reports as part of statutory advocacy roles
• To elevate concerns or complaints professionally to relevant public bodies as instructed by clients or otherwise where appropriate

Independent Advocate Requirements

• Strong communication and time management skills to successfully work remotely.
• Excellent IT skills, including the use of Microsoft Outlook, Word, and Excel, and the ability to learn software packages such as client management databases.
• Attention to detail to ensure accurate recording of records and reporting to meet tight deadlines.

Desirable

• Previous experience in advocacy, information and advice, or a similar role within health, social care, or the voluntary sector.
• Demonstrable experience working with vulnerable adults.
• Working knowledge of public and voluntary organisations.

Benefits

• 25 days annual leave + Bank holiday (rising to 30 days after 5 years’ service) with the option to buy or sell up to 5 days leave + your birthday off as an additional holiday day after 1 years’ service!
• Discretionary shutdown days at Christmas with up to 4 additional days leave.
• 1 Community Leave Day per annum.
• Cash Wellbeing Healthcare Plan which covers Optical/dental/alternative therapy and more!
• Auto enrolment Pension plan.
• Death in service cover.

Meet the Organisation: Who We Are and What We Do

At POhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options, and taking action to meet our clients' best interests.

About this role

Think you are the perfect fit for this Independent Advocate role? Don't wait! Apply Now with your CV and Cover letter!

Closing Date: 9AM, Friday 28th November 2025 (We reserve the right to close this vacancy early)

Interview Date: TBC

For an informal discussion please contact [e-mail].

An Enhanced DBS check and National Offender Management Service vetting will be conducted for this position.

We're proud to support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024.

Equality, Diversity and Inclusion

POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.

POhWER is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, LGBTQ+ who are currently under-represented in our workforce.

To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.