In-Store Customer Experience Specialist

Boots Opticians; Eastbourne; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail healthcare provider in Eastbourne is seeking customer-focused individuals to join their team. The role involves assisting customers, promoting in-store offers, and ensuring a clean environment. Full training is provided, ideal for those excelling in dynamic settings. Successful candidates will embody the brand's values and enhance the customer experience with effective communication and teamwork. A range of benefits, including a retirement savings plan and employee discounts, is offered.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to free counselling and support

Qualifications

• Desire to be a proud brand ambassador for Boots.
• Understand the importance of small gestures in customer interactions.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Assist customers with inquiries and product recommendations.
• Ensure a clean and presentable store environment.
• Promote in-store offers and schemes.

Skills

Effective communication

Teamwork

Customer service

Ability to listen

Job description

A leading retail healthcare provider in Eastbourne is seeking customer-focused individuals to join their team. The role involves assisting customers, promoting in-store offers, and ensuring a clean environment. Full training is provided, ideal for those excelling in dynamic settings. Successful candidates will embody the brand's values and enhance the customer experience with effective communication and teamwork. A range of benefits, including a retirement savings plan and employee discounts, is offered.