In-Store Brand Guide & Customer Experience Leader

Arc'teryx Equipment; Richmond; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading outdoor apparel company in Richmond, England is seeking a Product Guide. In this role, you will deliver exceptional customer service, share product knowledge, and support store initiatives. The ideal candidate should be passionate about the outdoors, adaptable, and able to work a flexible schedule, including holidays. This hourly position offers a pay range of CAD$20.70 - CAD$23.80 per hour.

Qualifications

• Passionate about delivering exceptional customer service.
• Self-motivated and enjoy problem solving.
• Highly flexible and adaptable when faced with ambiguity.
• Ability to balance autonomy and collaboration.

Responsibilities

• Deliver a best-in-class brand experience to guests.
• Support the store leadership team on projects.
• Provide feedback on merchandising to drive sales.
• Utilize the Point-of-Sale system for transactions.

Skills

Exceptional customer service

Problem solving

Flexibility and adaptability

Team collaboration

Job description

A leading outdoor apparel company in Richmond, England is seeking a Product Guide. In this role, you will deliver exceptional customer service, share product knowledge, and support store initiatives. The ideal candidate should be passionate about the outdoors, adaptable, and able to work a flexible schedule, including holidays. This hourly position offers a pay range of CAD$20.70 - CAD$23.80 per hour.