Improvement Advisor

London Ambulance Service NHS Trust; Greater London; On-site; GBP 56,000 - 64,000; Full time

Job summary

A prominent healthcare service is seeking a Quality Improvement Advisor to drive effective improvement strategies within the organization. The role involves leading projects, providing training, and collaborating with multiple departments to enhance quality standards and ensure compliance with regulations. Candidates should possess a master's degree in Quality Improvement or equivalent, along with substantial experience in managing improvement projects, and demonstrated success in continuous improvement initiatives.

Qualifications

• Significant experience in Quality Improvement projects.
• Evidence of professional development.
• Proven ability to analyze complex problems.

Responsibilities

• Oversee implementation of quality improvement strategies.
• Lead quality improvement projects and programmes.
• Act as an expert on data for improvement.

Skills

Quality Improvement methodology

Project management

Data analysis

Training in Quality Improvement

Education

Masters in Quality Improvement or equivalent experience

Job description

Are you a passionate and experienced improver with a proven ability to apply systematic methods to improvement problems? Come and join the Quality Improvement Team at London Ambulance Service NHS Trust (LAS). The Improvement Advisor is part of a central team that acts as the Trust's internal resource for quality improvement methodology and will be responsible for supporting QI projects at various organisational levels.

Main duties of the job

Oversee the implementation of quality improvement strategies locally, to ensure that the Trust has processes in place, supported by evidence, to meet its statutory and regulatory requirements, and strategic intentions in relation to QI.

• Establish and lead quality improvement projects and programmes.
• Coordinate and act as the main point of contact for specified departments/directorates for improvement advice and support.
• Act as an internal organisational expert on the use of data for improvement.
• Support the development and implementation of QI strategies across the Trust.
• Provide expert knowledge and advice on quality improvement and work with key stakeholders/departments across the Trust to develop quality improvement projects which support continuous improvement.
• Present to and work with senior manager on quality improvement, ensuring results and activity is communicated and managed through to local areas.
• Support the development and delivery of in-house QI training.
• Organise and facilitate QI workshops.
• Represent the trust at internal and external events.
• Develop as a member of the trust's internal QI teaching faculty.

About us

The London Ambulance Service (LAS) is a world‑class ambulance service for a world‑class city, providing care to over nine million Londoners.

The Quality Improvement Team sits within Strategy and Transformation and supports improvement across the Trust by enabling staff to turn their ideas for change into meaningful and sustainable improvements. We empower those closest to the work to improve the processes they know best, using proven quality improvement methods to support the delivery of safe, high‑quality care.

You will join a supportive and committed team with a shared belief that the most effective improvements are led by frontline staff. We work in close partnership with clinical and operational colleagues across the organisation, building quality improvement capability, confidence and ownership to deliver improvements that make a tangible difference to patient care and staff wellbeing. Our culture is open, kind and professional, valuing initiative, curiosity and teamwork.

This is an environment that encourages learning, development and innovation, where every contribution is valued and where you can take pride in supporting the Trust's ambition to deliver outstanding care when London needs it most.

Job responsibilities

London Ambulance Service NHS Trust is the busiest ambulance Trust in the UK. We are seeking someone who will fit with the Trust values of Caring, Respect and Teamwork. For further details of main responsibilities, please see attached job description.

Person Specification

Qualifications

• Masters or equivalent in‑depth training and/or significant experience in Quality Improvement/Improvement science
• Substantial experience in delivering Quality Improvement projects
• Evidence of professional development
• Training in Quality Improvement methodology

Knowledge

• Experience of managing Quality Improvement projects
• Demonstrable previous success in supporting and delivering continuous quality improvement
• Experience of producing high quality reports demonstrating Quality Improvement techniques
• Proven ability to analyse complex problems and to develop and successfully implement practical and workable solutions to address them

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£56,276 to £63,176 a year inclusive of HCAS