Improvement Advisor

London Ambulance Service NHS Trust; City of Westminster; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent healthcare service in the United Kingdom is seeking an Improvement Advisor to lead quality improvement initiatives. The role involves coordinating QI projects, acting as an expert on data use for improvement, and facilitating workshops. Candidates should have a passion for process improvement and a proven ability to apply systematic methods. Join a supportive team committed to enhancing patient care and staff well-being in a dynamic environment.

Qualifications

• Experience in quality improvement methodology.
• Passion for improving processes and patient care.
• Strong communication and organizational skills.

Responsibilities

• Lead quality improvement projects and programs.
• Act as main contact for improvement advice.
• Support QI training and workshops.

Job description

The Improvement Advisor is part of a central team that acts as the Trust's internal resource for quality improvement methodology and will be responsible for supporting QI projects at various organisational levels. It oversees the implementation of quality improvement strategies locally to ensure that the Trust has processes in place, supported by evidence, to meet its statutory and regulatory requirements and strategic intentions in relation to QI.

Responsibilities

• Establish and lead quality improvement projects and programmes.
• Coordinate and act as main point of contact for specified departments/directorates for improvement advice and support.
• Act as an internal organisational expert on the use of data for improvement.
• Support the development and implementation of QI strategies across the Trust.
• Provide expert knowledge and advice on quality improvement and work with key stakeholders/departments across the Trust to develop quality improvement projects which support continuous improvement.
• Present to and work with senior manager on quality improvement, ensuring results and activity is communicated and managed through to local areas.
• Support in the development and delivery of in-house QI training.
• Organise and facilitate QI workshops.
• Represent the trust at internal and external events.
• Develop as a member of the trust's internal QI teaching faculty.

Are you a passionate and experienced improver with a proven ability to apply systematic methods to improvement problems? Come and join the Quality Improvement Team at London Ambulance Service NHS Trust (LAS).

The London Ambulance Service (LAS) is a world-class ambulance service for a world-class city, providing care to over nine million Londoners.

The Quality Improvement Team sits within Strategy and Transformation and supports improvement across the Trust by enabling staff to turn their ideas for change into meaningful and sustainable improvements. We empower those closest to the work to improve the processes they know best, using proven quality improvement methods to support the delivery of safe, high‑quality care.

You will join a supportive and committed team with a shared belief that the most effective improvements are led by frontline staff. We work in close partnership with clinical and operational colleagues across the organisation, building quality improvement capability, confidence and ownership to deliver improvements that make a tangible difference to patient care and staff wellbeing. Our culture is open, kind and professional, valuing initiative, curiosity and teamwork.

This is an environment that encourages learning, development and innovation, where every contribution is valued and where you can take pride in supporting the Trust's ambition to deliver outstanding care when London needs it most.