Implementation/Project Manager

Alphadog Recruit; East Horsley; On-site; GBP 35,000 - 38,000; Full time

Job summary

An established industry player is seeking a dynamic individual to design and develop online employee benefits platforms. This role involves collaborating with clients to tailor solutions to their needs, ensuring compliance with GDPR, and managing multiple projects simultaneously. With a focus on strong communication and organizational skills, you will play a crucial role in delivering exceptional client experiences and overseeing platform updates. Join a forward-thinking team where your contributions will directly impact client satisfaction and project success. If you are proactive and detail-oriented, this opportunity is perfect for you.

Qualifications

• Strong communication skills and confidence in client interactions.
• Proficiency in MS 365, especially Excel, is essential.

Responsibilities

• Design and launch online employee benefits platforms.
• Manage project timelines and client expectations effectively.

Skills

Communication Skills

Project Management

Time Management

Problem-Solving

Attention to Detail

Tools

MS 365

Excel

Job description

Job Description

Purpose of the Role

The primary purpose of this role is to design, develop, and launch online employee benefits platforms tailored to client needs.

Key Responsibilities

• Build and configure employee benefits platforms based on client specifications.
• Process initial data while ensuring compliance with GDPR requirements.
• Project manage the platform development and launch phases.
• Set and manage client expectations regarding project timelines.
• Communicate with clients at various stages and address their queries.
• Collaborate with the Sales team on potential new projects for existing clients.
• Customize employee benefits modules and generate relevant reports.
• Deliver basic website designs aligned with client expectations.
• Train clients on how to use the platform effectively.
• Oversee platform updates, particularly for annual renewals.

Required Experience and Personal Qualities

Skills and Attributes:

• Strong communication skills (both written and verbal) and confidence in interacting with all levels of management.
• Ability to build and maintain strong relationships with clients.
• Experience managing multiple projects simultaneously with excellent time management and organizational skills.
• Proficiency in MS 365, particularly a solid knowledge of Excel.
• Attention to detail and accuracy in handling data and files.
• A proactive approach to problem-solving and meeting deadlines.

Salary: 35-38k