Implementation/Project Manager

Job Description

Purpose of the Role

The primary purpose of this role is to design, develop, and launch online employee benefits platforms tailored to client needs.

Key Responsibilities

• Build and configure employee benefits platforms based on client specifications.
• Process initial data while ensuring compliance with GDPR requirements.
• Project manage the platform development and launch phases.
• Set and manage client expectations regarding project timelines.
• Communicate with clients at various stages and address their queries.
• Collaborate with the Sales team on potential new projects for existing clients.
• Customize employee benefits modules and generate relevant reports.
• Deliver basic website designs aligned with client expectations.
• Train clients on how to use the platform effectively.
• Oversee platform updates, particularly for annual renewals.

Required Experience and Personal Qualities

Skills and Attributes:

• Strong communication skills (both written and verbal) and confidence in interacting with all levels of management.
• Ability to build and maintain strong relationships with clients.
• Experience managing multiple projects simultaneously with excellent time management and organizational skills.
• Proficiency in MS 365, particularly a solid knowledge of Excel.
• Attention to detail and accuracy in handling data and files.
• A proactive approach to problem-solving and meeting deadlines.

Salary: 35-38k