Impactful Application Support Engineer – QL Housing

Paradigm Housing; Letchworth; On-site; GBP 60,000 - 65,000; Full time

Job summary

A leading housing organization in the UK is seeking an Application Support Engineer for up to 12 months. You will provide support for the QL housing management system, working with IT Operations to improve and resolve application issues. The role offers an inclusive environment aimed at supporting career growth, with an annual salary of up to £65,000, 25 days holiday, and generous benefits. This position is ideal for proactive individuals who thrive in problem-solving and collaboration.

Benefits

Up to £65,000 salary

25 days holiday, increasing with service

Generous pension scheme up to 9.5%

Enhanced family-friendly leave

Health cash plan up to £1,800

Flexible working options

Paid professional subscriptions

Qualifications

• Experience in providing Application Support services.
• In-depth knowledge of QL housing management system.
• Experience leading software upgrades and migrations.
• Strong SQL Server and reporting skills.

Responsibilities

• Design, configure, and implement solutions in line with business requirements.
• Take ownership of application issues for resolution.
• Identify areas for IT and business improvement.
• Document processes and undertake regular application testing.

Skills

Providing Application Support services

Configuration of the QL housing management system

Deep understanding of business processes in the housing sector

SQL Server & Reporting Experience

Defining a problem and applying problem-solving methodology

Supplier collaboration

Experience of systems migrations

Leading on Software upgrades

Excellent team working and customer service skills

Analytical and problem solving skills

Self-starter with can-do attitude

Tools

Power Apps

Power Automate

Job description

A leading housing organization in the UK is seeking an Application Support Engineer for up to 12 months. You will provide support for the QL housing management system, working with IT Operations to improve and resolve application issues. The role offers an inclusive environment aimed at supporting career growth, with an annual salary of up to £65,000, 25 days holiday, and generous benefits. This position is ideal for proactive individuals who thrive in problem-solving and collaboration.