ICT Technician: Network & Systems Support

Platinum Recruitment NI Ltd; Northern Ireland; On-site; GBP 25,000 - 35,000; Full time

Job summary

A local recruitment agency is seeking an IT Support Technician in Northern Ireland. The role involves supporting the implementation and maintenance of IT systems, providing user support, and handling fault diagnostics. Applicants should have at least a university degree in ICT, or equivalent qualification, with a minimum of 1 year experience in network equipment. Knowledge of Microsoft desktop applications and Help Desk Management is essential. A clean driving license is also required.

Qualifications

• University Degree or equivalent professional qualification in ICT required.
• Minimum of 1 year experience in network equipment installation and support.
• Working knowledge of Microsoft Windows 2003 server is essential.

Responsibilities

• Implement IT strategy and policies for effective service delivery.
• Provide end user support and resolve complex faults.
• Maintain Help Desk Management System for fault calls.

Skills

Installation and support of network equipment

Microsoft desktop application software

Help Desk Management Systems

Intranet/Internet Portal Systems

Fault diagnosis and resolution

Team collaboration

Education

University Degree in ICT

HND in ICT

Equivalent professional qualification

Job description

A local recruitment agency is seeking an IT Support Technician in Northern Ireland. The role involves supporting the implementation and maintenance of IT systems, providing user support, and handling fault diagnostics. Applicants should have at least a university degree in ICT, or equivalent qualification, with a minimum of 1 year experience in network equipment. Knowledge of Microsoft desktop applications and Help Desk Management is essential. A clean driving license is also required.