ICT Support Technician

Ashfold School; Aylesbury; On-site; GBP 26,000 - 30,000; Full time

Job summary

A prominent educational institution in Aylesbury seeks an enthusiastic ICT support technician. You will provide first and some second line support within a dynamic ICT environment. Strong organizational and communication skills are essential, and experience in ICT support is preferred. Join a team committed to enhancing the learning experience for the school community.

Qualifications

• Experience in an ICT support role or similar would be an advantage.
• Ability to work on your own initiative and as part of a team.
• Determined to problem-solve and enhance the learning experience.

Responsibilities

• Provide first line with some second line ICT support.
• Support a diverse range of services and personnel within the School.
• Foster new ideas and participate in the development of initiatives.

Skills

Excellent organisational skills

Strong communication skills

Knowledge of general hardware

Knowledge of general software

Problem-solving abilities

Job description

Salary:£26,000 - £30,000 per annum depending on skills and experience

Hours:37.5 per week, 52 weeks per year

Department:ICT Support

We seek to appoint an enthusiastic, flexible and professional ICT support technician to join our existing, highly experienced group ICT support team. The role is mainly based at Ashfold School with occasional travel to our Group of Schools.

The successful candidate will be providing first line with some second line ICT support, based on experience and qualifications, for a unique and rapidly developing ICT environment across a diverse range of services and personnel within the School. Successful candidates will have excellent organisational and communication skills, both verbal and written, along with strong knowledge of general hardware and software. The ability to work on your own initiative as well as part of a team is essential and experience of working in an ICT support role or similar would be an advantage.

You must be determined to problem-solve and make a significant difference in the lives of our colleagues and pupils. This role is not just about providing technical support, but about enhancing the learning experience for our entire school community. We are looking for someone who will foster new ideas and experiences, participate in, and encourage the development of initiatives, and embrace change as part of the working day.