ICT Support Officer

Ribble Valley Borough Council; Clitheroe; On-site; GBP 27,000 - 30,000; Full time

Job summary

A local government organization in Clitheroe seeks an ICT Support Officer to assist in supporting their ICT systems, install PCs, and deal with related queries. The ideal candidate will be an excellent communicator with a strong understanding of PCs and related equipment. This role offers flexible working hours, generous leave entitlement, and training opportunities.

Benefits

Flexible working hours

Generous leave entitlement

Occupational pension scheme

Training and development opportunities

Qualifications

• Must be an excellent communicator, able to explain technical issues to non-technical people.
• Good understanding of PCs and related equipment.

Responsibilities

• Assist in support of the Council’s ICT systems.
• Install PCs, software, and printers.
• Deal with ICT-related queries and problems.
• Support corporate systems and maintain ICT security arrangements.

Skills

Excellent communication

PC and related equipment knowledge

Job description

ICT Support Officer
Council Offices - Clitheroe

Reference: RES265
Pay: Scale 4 (scp 10-13) £27,694 to £29,064 per annum
Hours: 37 hours per week

A key role in assisting in support of the Council’s ICT systems including installing PCs, software and printers; and dealing with ICT-related queries and problems.

You will also provide day to day support for the many corporate systems that we operate and assist in the support and maintenance of our ICT security arrangements.

You will provide support in the use of new hardware and software, and ensure that staff are informed of any technical issues.

You must be an excellent communicator, able to explain technical issues to non-technical people and have a good understanding of PCs and related equipment.

Join us to receive a host of benefits such as flexible working hours (flexitime scheme in operation), generous leave entitlement, occupational pension scheme, and training/development opportunities.

A DBS check is required and will be undertaken once an appointment is made.

Closing date: Sunday, 28 September 2025
Interview date: Thursday, 9 October 2025

To apply online: ribblevalley.gov.uk/jobs
Other ways to apply: For a paper application pack, send your contact details and vacancy reference number to [e-mail] or call 01200 414596 (24-hour answerphone)

Reasonable adjustments: For any part of the recruitment process, please email us or provide further information on your application form.
Right to close early: We reserve the right to close job vacancies before the deadline, so please apply early to avoid disappointment.