ICT Infrastructure and Security Technician

Leicestershire Fire and Rescue; England; Hybrid; GBP 35,000 - 40,000; Full time

Job summary

A public safety service in Leicestershire is seeking an ICT Infrastructure and Security Technician to ensure robust cyber security and support for firefighting operations. This role requires strong cyber security and infrastructure skills, along with a degree or relevant qualifications. The position offers a competitive salary of £35,412-£39,152 with hybrid working options and a range of benefits including professional development and pension enrollment.

Benefits

Competitive salary

Flexible working

Generous leave entitlement

Professional development programme

On-site gym facilities

Free onsite parking

Emergency services Blue Light discount

24/7 Employee Assistance Programme

Public sector pension

Qualifications

• Must have relevant cyber security and infrastructure skills.
• Experience with routers, switches, and firewalls required.
• Must be capable of working in time-sensitive situations.
• Understanding of structured processes aligned to ITIL.

Responsibilities

• Work alongside the Infrastructure and Security Manager to protect the organisation from cyber threats.
• Ensure reliable and effective infrastructure for firefighters.
• Resolve issues and deliver changes safely within ICT.
• Lead the delivery of projects focused on cyber security assurance.

Skills

Cyber security skills

Infrastructure skills

Experience administering servers

Experience with network devices

ITIL methodology understanding

Education

Degree-level education or relevant industry qualifications

Job description

Overview

Leicestershire Fire and Rescue Service (LFRS) is seeking an ICT Infrastructure and Security Technician to join us on a full time, permanent basis. In return, you will receive a competitive salary of £35,412-£39,152 per annum.

Hybrid working may be considered for this role.

An exciting opportunity to join a forward-looking ICT Team, delivering quality technical solutions to a Blue Light Service.

Working alongside our experienced Infrastructure and Security Manager, you will help ensure that Leicestershire Fire and Rescue Service is protected from cyber threats. You will ensure that the infrastructure that supports our Firefighters is reliable and effective. Working with your colleagues in ICT and the wider Service, you will be responsible for resolving issues and safely delivering change. You will play a leading role in the delivery of projects within the service, focused on critical areas of cyber security assurance.

To be the successful candidate, you will have relevant cyber security and infrastructure skills. You will have experience of administrating servers and network devices such as routers, switches and firewalls. You will possess degree-level education or relevant industry qualifications and experience. You will be capable of working swiftly and accurately, often in time sensitive situations. You will understand the benefits of working to well described processes, aligned to ITIL methodology.

Responsibilities

• Work alongside the Infrastructure and Security Manager to protect the organisation from cyber threats.
• Ensure reliable and effective infrastructure that supports firefighters.
• Resolve issues and deliver changes safely within ICT and the wider Service.
• Lead the delivery of projects focused on cyber security assurance.
• Apply well-described processes aligned to ITIL methodology.

Qualifications

• Relevant cyber security and infrastructure skills.
• Experience administering servers and network devices (routers, switches, firewalls).
• Degree-level education or relevant industry qualifications and experience.
• Ability to work swiftly and accurately in time-sensitive situations.
• Understanding of ITIL-based processes.

Benefits

• Competitive salary
• Flexible working
• Generous leave entitlement plus public holidays
• A full ongoing professional development programme
• Opportunity to learn a diverse set of skills from a highly experienced team
• On-site gym facilities
• Free onsite parking
• Access to an emergency services Blue Light discount card
• Use of our in-house occupational health unit, which includes fitness support
• Access to the Service’s 24/7 Employee Assistance Programme
• Public sector pension (subject to pension scheme rules). You will automatically be enrolled into the Local Government Pension Scheme (LGPS), a tax-approved, defined-benefit occupational pension scheme. Contributions are based on earnings and different retirement income options are available.

Equality, Diversity and Inclusion

Leicestershire Fire and Rescue Service is committed to promoting equality, diversity and inclusion in the workplace. We want to create a work environment where everyone feels safe, can be themselves and can perform their roles to the best of their abilities. We have signed up with nationally recognised organisations that promote equality, diversity and inclusion, including:

• Employers Network for Equality and Inclusion
• Department of Works and Pension’s Disability Confident scheme
• British Sign Language Charter
• Asian Fire Service Association (AFSA)

Pension Considerations

Please note that it is your personal responsibility to check whether applying/accepting this position would result in any Annual Allowance or Lifetime Allowance implications. A breach in the Annual Allowance threshold could result in a Tax charge. A breach in the Lifetime Allowance threshold will result in a Tax charge. Further information on Annual Allowance and Lifetime Allowance can be obtained from our Pensions team.

Sponsorship

Leicestershire Fire and Rescue Service does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship.

Closing date and interview

Closing date: 23:59 1 October 2025. Interview and test date: w/c 13 October 2025.

If you feel you have the skills and experience to become our ICT Infrastructure and Security Technician, then please click apply now. We’d love to hear from you!

If you are invited to interview, you will be assessed against the NFCC Leadership Framework. The highest level relevant to the role is detailed in the person specification, and you may be required to demonstrate competence at any level up to and including that. The interview will include both behavioural and role-specific questions to assess your suitability for the position. You will also be asked a question exploring your understanding of, and commitment to, Equality, Diversity, and Inclusion (EDI) in the workplace.