Hybrid Service Charge Analyst - Housing Association

Pertemps; Croydon; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A recruitment agency is seeking a Service Charge Analyst for a contract role in Croydon. The successful candidate will manage service charge calculations, provide customer service to residents, and support service charge delivery transformation. The role requires experience in a housing setting, strong organisational and communication skills, and a robust understanding of service charge management. The position is hybrid with an expectation of office presence.

Qualifications

• Experienced in service charge analysis with a robust understanding of residential and commercial service charge management.
• Strong organisational skills to meet deadlines.
• Experience working with councillors and external partners.

Responsibilities

• Calculating and issuing all estimated and actualised service charges.
• Delivering a customer-centric service for service charge payers.
• Maintaining strong business partnering relationships with key budget holders.

Skills

Service charge analysis

Strong organisational skills

Communication skills

Financial and numerical skills

Job description

A recruitment agency is seeking a Service Charge Analyst for a contract role in Croydon. The successful candidate will manage service charge calculations, provide customer service to residents, and support service charge delivery transformation. The role requires experience in a housing setting, strong organisational and communication skills, and a robust understanding of service charge management. The position is hybrid with an expectation of office presence.