Hybrid Senior Personal Banker - Virtual & In-Branch

NatWest Group; Greater London; Hybrid; GBP 28,000 - 33,000; Full time

Job summary

A major banking institution in Greater London is seeking a Senior Personal Banker to assist customers with financial needs and promote digital services. The ideal candidate will have customer service experience and possess excellent communication skills. Responsibilities include conducting Financial Health checks and providing tailored banking solutions. This 12-month role offers a competitive salary starting at £28,050, along with extensive benefits including holidays and retirement contributions.

Benefits

Flexible reward programme

36 days holiday entitlement

Monthly retirement fund contribution

Qualifications

• Experience of working in a customer service environment.
• Ability to build rapport and trust with customers.
• Excellent planning and organizational skills.

Responsibilities

• Support customers via video banking or face to face.
• Conduct Financial Health checks and review accounts.
• Identify products and services suitable for customers.

Skills

Customer service experience

Ability to thrive under pressure

Excellent communication skills

Organizational skills

Job description

A major banking institution in Greater London is seeking a Senior Personal Banker to assist customers with financial needs and promote digital services. The ideal candidate will have customer service experience and possess excellent communication skills. Responsibilities include conducting Financial Health checks and providing tailored banking solutions. This 12-month role offers a competitive salary starting at £28,050, along with extensive benefits including holidays and retirement contributions.