Hybrid Neighbourhood Manager – Leasehold & Estates

VIVID Housing; Portsmouth; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A leading housing provider in the UK seeks a Neighbourhood Manager to lead teams in North Hampshire. The role involves ensuring top-quality housing services, managing leasehold processes, and engaging with stakeholders. Candidates should have a proven track record in housing management and excellent communication skills, with a knowledge of housing legislation. The position offers a 12-month FTC with a blend of home and office working in Portsmouth or Basingstoke.

Benefits

27 days holiday plus bank holidays

Productivity-related bonus scheme

Contributory pension of 6%

Private medical insurance

Health care cash plan

Enhanced pay for maternity/paternity leave

Access to counselling and legal services

Electric car scheme

In-house training and coaching programs

Qualifications

• Proven track record in managing neighbourhood teams.
• Experience with leasehold and service charges.
• Ability to engage and satisfy stakeholders.

Responsibilities

• Lead 3 Neighbourhood teams to ensure quality housing services.
• Oversee service charge process and manage queries.
• Collaborate with departments and external partners for comprehensive services.

Skills

Proven track record in housing management

Experience in a customer-centric environment

Knowledge of housing legislation

Strong leadership ability

Excellent communication skills

Job description

A leading housing provider in the UK seeks a Neighbourhood Manager to lead teams in North Hampshire. The role involves ensuring top-quality housing services, managing leasehold processes, and engaging with stakeholders. Candidates should have a proven track record in housing management and excellent communication skills, with a knowledge of housing legislation. The position offers a 12-month FTC with a blend of home and office working in Portsmouth or Basingstoke.