Hybrid MSP Account Manager – Cloud & Cyber Growth

beaumont; Manchester; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading Managed Service Provider is seeking an experienced Account Manager to oversee and enhance their customer portfolio. This role focuses on retention, expansion, and commercial performance within a thriving business context. The ideal candidate will have a background in MSPs or IT services, a solid understanding of cloud and cyber security, and a strong track record in managing renewals. The position offers a hybrid work model based in Manchester, a competitive salary, car allowance, and comprehensive benefits including healthcare and pension.

Benefits

Competitive salary

Car allowance

Healthcare benefits

Pension plan

Qualifications

• Previous experience in a similar role managing customer portfolios.
• Solid understanding of cloud technologies and cyber security.
• Ability to drive retention and expansion strategies.

Responsibilities

• Manage and grow the customer portfolio to drive retention and expansion.
• Ensure commercial performance and strategic ownership of accounts.
• Liaise with clients to understand their needs and expectations.

Skills

Experience in MSPs or IT services

Understanding of cloud and cyber security

Proven track record in managing renewals

Job description

A leading Managed Service Provider is seeking an experienced Account Manager to oversee and enhance their customer portfolio. This role focuses on retention, expansion, and commercial performance within a thriving business context. The ideal candidate will have a background in MSPs or IT services, a solid understanding of cloud and cyber security, and a strong track record in managing renewals. The position offers a hybrid work model based in Manchester, a competitive salary, car allowance, and comprehensive benefits including healthcare and pension.