Hybrid IT Business Analyst | Process & Solution Design

Müller UK & Ireland; Telford; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading dairy products company is seeking an IT Business Analyst in Telford, England. This permanent role involves analyzing business needs, conducting technical fit-gap analysis, and collaborating with teams. The ideal candidate will hold a Bachelor’s degree and have over 3 years of experience in system analysis. Proficiency in M365 and excellent communication skills are essential. Benefits include a competitive salary, bonus scheme, and flexible benefits. The working model is hybrid with 2/3 days on site.

Benefits

Competitive Salary

Bonus scheme

Health Care Package

Contributory pension plan

Life Assurance

Employee Assistance Programme

Generous annual leave

Flexible benefits programme

Rewards Benefits Programme

Qualifications

• 3+ years in business/system analysis, IT systems design, and project management.
• Strong proficiency in data analysis tools and ITIL.
• Driving license and willingness to travel for support if required.

Responsibilities

• Analyse business needs and support continuous improvement initiatives.
• Conduct fit-gap analysis and fault diagnosis at a technical level.
• Collaborate with project leads and cross-functional teams.

Skills

Analytical skills

Communication

Problem-solving

Interpersonal skills

Education

Bachelor’s degree

Tools

M365

Microsoft Visio

Microsoft Project

Job description

A leading dairy products company is seeking an IT Business Analyst in Telford, England. This permanent role involves analyzing business needs, conducting technical fit-gap analysis, and collaborating with teams. The ideal candidate will hold a Bachelor’s degree and have over 3 years of experience in system analysis. Proficiency in M365 and excellent communication skills are essential. Benefits include a competitive salary, bonus scheme, and flexible benefits. The working model is hybrid with 2/3 days on site.