Hybrid IT Applications Analyst: Enterprise App Support

Larbey Evans Ltd; United Kingdom; Hybrid; GBP 55,000; Full time

Job summary

A legal recruitment consultancy is seeking an IT Applications Analyst for their London office. This permanent role involves operational support and improvement of enterprise applications, ensuring their availability and performance. Key responsibilities include system maintenance, user support, and process documentation. Ideal candidates should have over 3 years of relevant experience, preferably with a law firm background. The position offers a salary up to £55,000 and a hybrid work model (3 days in office, 2 remote).

Benefits

Salary to £55,000

£100 monthly employee contribution

Free lunch every Wednesday

Discretionary bonuses

Qualifications

• 3+ years’ experience in enterprise application support within a law firm.
• Understanding of ITIL practices for management processes.
• Familiarity with monitoring tools and application performance tuning.

Responsibilities

• Perform ongoing system maintenance, patching, and upgrades.
• Manage user access controls and initiate health checks.
• Respond to incidents and service requests in line with SLAs.

Skills

Enterprise application support

IT operations experience

Incident management

ServiceNow expertise

Access management

Patch management

Education

Bachelor’s degree in Information Systems

Bachelor’s degree in Computer Science

Tools

ServiceNow

PowerShell

Python

Job description

A legal recruitment consultancy is seeking an IT Applications Analyst for their London office. This permanent role involves operational support and improvement of enterprise applications, ensuring their availability and performance. Key responsibilities include system maintenance, user support, and process documentation. Ideal candidates should have over 3 years of relevant experience, preferably with a law firm background. The position offers a salary up to £55,000 and a hybrid work model (3 days in office, 2 remote).