Hybrid Inbound Sales Advisor – Subscriptions

Lifestylefree Sky Tv; Chapleton; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A leading media and entertainment company is seeking individuals for a customer service role in their Glasgow contact centre. You will handle calls from customers considering modifying their subscriptions, build relationships, and meet performance targets. The role offers a salary of £25,120 with the potential to earn extra based on performance. Benefits include free Sky products, private healthcare, and hybrid working options after training. Join a forward-thinking team and make a meaningful impact in customer service.

Benefits

Free Sky TV

Private healthcare

Subsidised onsite gym

Annual Sharesave scheme

Qualifications

• Strong enthusiasm for sales is required.
• Must have exceptional people-connection skills.
• Ability to address customer needs is essential.

Responsibilities

• Handle inbound calls from customers considering cancelling their subscription.
• Build strong connections through engaging conversations.
• Work in a target-based environment and meet performance targets.

Skills

Results-oriented attitude

Exceptional rapport-building skills

Ability to identify customer needs

Creative problem-solving skills

Eagerness to acquire new skills

Job description

A leading media and entertainment company is seeking individuals for a customer service role in their Glasgow contact centre. You will handle calls from customers considering modifying their subscriptions, build relationships, and meet performance targets. The role offers a salary of £25,120 with the potential to earn extra based on performance. Benefits include free Sky products, private healthcare, and hybrid working options after training. Join a forward-thinking team and make a meaningful impact in customer service.