Hybrid Field Service Team Lead: KPI-Driven Impact

Technogym; England; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading fitness technology company is seeking a Team Leader for their new in-house engineering team. In this hybrid role based in the UK, you will manage performance and costs, ensure adherence to repair protocols, and improve customer satisfaction. The ideal candidate has strong team management skills, attention to detail, and a proactive mindset. Join us if you're passionate about fitness and innovation!

Qualifications

• Experience in team management and customer satisfaction.
• Ability to work towards KPIs effectively.
• Knowledge of safety protocols and field repairs.

Responsibilities

• Manage performance and costs of the Field Service organization.
• Ensure adherence to repair protocols in the field.
• Schedule internal Engineers visits efficiently.

Skills

Team management

Customer satisfaction ethos

Attention to detail

Proactive approach

Digital savvy

Job description

A leading fitness technology company is seeking a Team Leader for their new in-house engineering team. In this hybrid role based in the UK, you will manage performance and costs, ensure adherence to repair protocols, and improve customer satisfaction. The ideal candidate has strong team management skills, attention to detail, and a proactive mindset. Join us if you're passionate about fitness and innovation!