Hybrid Branch Manager

We Buy Any Car; Reading; On-site; GBP 27,000 - 35,000; Full time

Job summary

A leading car-buying service in the UK is seeking a Hybrid Branch Manager to oversee branch operations and enhance customer experience. The role involves appraising and buying cars, handling customer communications, and achieving sales targets. Ideal candidates will have excellent communication skills, a current UK manual driving license, and the ability to work independently. The position offers a competitive salary and various employee benefits, including bonuses and progression opportunities.

Benefits

Discounted Gym Membership

Team social events budget

Healthcare Cash Plan

Pension Scheme

Structured Progression Programmes

Qualifications

• Current full UK manual driving license required.
• Experience in a target-driven environment is essential.
• Ability to build lasting relationships with clients/customers.

Responsibilities

• Main point of contact for customers, ensuring efficient branch operation.
• Contact customers to achieve appointments and meet targets.
• Conduct appraisals, negotiate prices, and close deals.

Skills

Customer-focused

Excellent communication skills

Ability to work under pressure

Excellent administration skills

IT skills

Job description

Job Overview

Hybrid Branch Manager

Salary

£27,100 per year (OTE 34,120)

Bonus

Fantastic monthly bonus and annual bonus based on company performance

Hours

You will work 42.5 hours per week on a rotational shift pattern of 5 days on 2 days off. Weekend work is involved.

We are the UK’s favourite car-buying service and we are growing FAST! We have over 500 branches and are opening more sites each month.

We are looking for enthusiastic, passionate, honest, service-driven individuals to join our team.

Don't worry if you don't know anything about cars, we will teach you everything you need to know and so much more.

Responsibilities

• First-and-foremost our Sales Executives buy cars, but also ensure the efficient running of their branches. You are the main point of contact for our customers.
• Contact customers and prioritise your diary to achieve appointments and meet targets.
• Doing appraisals on cars, negotiating prices, closing deals, and delivering exceptional Customer service to our customers.
• Liaising with the back office and work colleagues through.
• When you are not buying cars you will be assisting the transport department as required.

Requirements

• A current full UK manual driving license
• Experience of working in a target driven environment
• Customer-focused with excellent communication skills and telephone manner
• Ability to work well under pressure and by yourself (lone working)
• Ability to organise and prioritise own workload
• Be able to build lasting relationships with clients / customers.
• Excellent administration and IT skills

Extra Benefits

• Discounted Gym Membership
• Team social events budget available to all!
• Monthly & Annual Bonuses, Incentives & Rewards
• Accrue ExtraHolidays for Length of Service!
• Healthcare Cash Plan
• Pension Scheme
• Structured Progression Programmes & Pay Increases

The position would best suit an experienced customer-facing professional such as a Sales Executive, Retailer or Hospitality specialist who is used to working independently and wants the opportunities made available by a market-leading brand.