Hybrid Banking Customer Care Advisor

Barclays Bank PLC; Greater London; Hybrid; GBP 27,000; Full time

Job summary

A renowned financial institution is seeking a Customer Service Advisor to provide outstanding customer support and resolutions. You will be the first point of contact for customers, offering guidance and assistance. Ideal candidates have a background in customer service and excellent communication skills. This role offers a competitive salary of £26,500, full training, and the opportunity for hybrid work, ensuring you can grow and thrive with the team.

Benefits

Pension plan

Private medical insurance

Life insurance

Income protection

Qualifications

• Experience in customer service or related fields such as retail or hospitality.
• Ability to communicate effectively across digital channels.
• Willingness to enhance the bank's digital capabilities.

Responsibilities

• Provide resolutions for customer queries and personalize interactions.
• Respond to inquiries, resolve issues, and handle client requests efficiently.
• Collaborate with internal stakeholders to meet client needs.

Skills

Empathy

Customer support

Communication

Collaboration

Job description

A renowned financial institution is seeking a Customer Service Advisor to provide outstanding customer support and resolutions. You will be the first point of contact for customers, offering guidance and assistance. Ideal candidates have a background in customer service and excellent communication skills. This role offers a competitive salary of £26,500, full training, and the opportunity for hybrid work, ensuring you can grow and thrive with the team.