HubSpot Solutions Engineer

Tiger Marketing; Metropolitan Borough of Solihull; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading marketing firm located in Solihull is looking for a passionate professional to support their CRM and Data proposition. You will work on client data projects, UI/UX improvements, and integrate technology solutions to enhance marketing effectiveness. The ideal candidate has solid experience with HubSpot and a strong analytical ability to interpret data-driven insights. This role offers hybrid working with monthly attendance required in the office.

Benefits

Ethical pension scheme

Flexible working hours

Cycle to work scheme

25 days annual leave

Qualifications

• Experience onboarding and/or managing complex HubSpot installations.
• Strong background in managing and manipulating B2B marketing data.
• Involvement in strategic decisions for data-driven marketing campaigns.

Responsibilities

• Support CRM and Data proposition at The Marketing Pod.
• Hands-on delivery of client data projects.
• Support client projects and propose solutions aligned with client goals.

Skills

Collaborative and helpful

Keen to learn and grow

Environmentally and ethically conscious

Excellent command of English

Strong business acumen

Analytical and inquisitive approach

Strong problem-solving skills

Education

2+ years of HubSpot experience

3+ years experience in a digital agency/consultancy

Understanding of inbound marketing / customer experience

Tools

HubSpot

Salesforce

Microsoft Dynamics 365

Google Sheets

Excel

Job description

Responsibilities

• Support the CRM & Data proposition at The Marketing Pod, including supporting growth of the service area, new product development, new business and managing the day‑to‑day deliverables of the data and CRM service.
• Hands‑on delivery of client data projects, including recommendations on marketing data strategy and marketing insights.
• Support CRM, martech and salestech personnel to lead on our data and CRM proposition.
• Support the day‑to‑day management of B2B marketing data within CRM environments:
• Data acquisition/build via data suppliers or bespoke building using open‑source or third‑party data and tools such as LinkedIn Sales Navigator/Cognism.
• Segmentation to build accurate, highly targetable campaign‑ready data lists.
• CRM management (campaign tracking, data governance, data transformation and formatting, etc.).
• Compliance management and reporting.
• Data visualisation and reporting using a suite of tools.
• Provide data‑driven recommendations to enhance campaign and overall marketing performance through analysis and actionable insights.
• Account and contact profiling using open‑source and third‑party data.
• Represent the data team for our clients in cross‑team collaboration and workflows.
• Support client projects and propose solutions aligned with client goals, business requirements and processes:
• Roll out proposed solutions.
• Support the team in setting up/optimising CRM and MarTech systems for clients.
• Assist in developing best practices in the space.
• Technology integrations: be involved in integration projects from a systems specialist point of view and work closely with our developers, other Podsters and clients.
• Understand client needs and processes, define, strategise and implement marketing, sales and service processes and automation programmes.
• Propose solutions for improving or configuring technology and ensure the right solutions are used for the client’s needs, goals and business strategy across the tech stack.
• Data migration and quality control.
• Configure technology solutions: support complex configuration projects, roll out proposed solutions, set up/optimise CRM and MarTech systems, develop best practices, and design workflows.
• Training: train internal staff and clients on solutions, and support certification with key technology partners.
• Perform technology audits: analyse and provide recommendations on how clients can follow technology best practice, feed into audit templates and help define and improve them as new features are released.
• Work with account managers, business development managers and the full Pod team to match client needs, goals and strategy with the right HubSpot solution.
• Conduct HubSpot demos to prospective and existing clients and scope projects to onboard HubSpot, implement custom HubSpot solutions and provide ongoing support where needed.
• Reporting and analytics: help define how success is measured on each tech solution, ensuring integrated reporting across solutions to enable closed‑loop reporting; provide reporting and insights to the Pod insights team; build and update HubSpot and external dashboards/reports where required.

The person we are seeking will be interested in B2B tech or clean energy, keen to work for a business that takes its ethical and environmental responsibilities seriously, and passionate about making a positive difference. They will love working as a member of a team but will be proactive, ambitious, self‑motivated and able to prioritise a busy workload. If this sounds like you, what are you waiting for? Motivated, passionate and determined.

Qualifications

• Collaborative and helpful.
• Keen to learn and grow.
• Able to receive and act on feedback.
• Environmentally and ethically conscious.
• Willing to proactively support Pod’s contribution to the UN’s Sustainable Development Goals (SDGs). Minimum 2 years of HubSpot experience.
• 3 + years experience in a digital agency/consultancy or a consulting/specialist role working with internal or external clients throughout the whole process (consulting, solution building, implementation and training).
• Solid knowledge and experience administering the HubSpot platform, including custom objects, HubSpot APIs and integrations with other platforms (essential).
• Working with development teams to create bespoke solutions.
• Experience onboarding and/or managing complex HubSpot installations running HubSpot Enterprise CRM Suite.
• Experience working with the HubSpot Design Manager and/or command line interface.
• Excellent command of English, with exceptional writing and communication skills.
• Strong business acumen.
• Ability to present your work and articulate succinctly. Adept at high‑level client presentations.
• A solid understanding of inbound marketing / customer experience marketing.
• Experience querying and updating CRM objects and schema using APIs.
• Strong background in the management and manipulation of B2B marketing data:
• Run data management best practices.
• Control data migration / imports.
• Data formatting / structuring.
• Data object mapping.
• Data quality and integrity / data enrichment.
• Advanced knowledge of Google Sheets and Excel (including formulas).
• An analytical and inquisitive approach to marketing data.
• Experience interpreting data analysis outputs that can feed into planning and strategy development.
• Involvement in making strategic decisions to formulate and shape data‑driven marketing campaigns for our clients.
• Knowledge of the marketing data industry with experience in building relationships with third‑party suppliers.
• Proven experience and knowledge of CRM applications such as HubSpot, Salesforce or Microsoft Dynamics 365.
• Experience using platforms such as HubSpot, Eloqua, Marketo, Pardot, etc.
• Problem‑solving skills – able to identify the required deliverable/solution and the stages involved in getting there.
• Excellent verbal and written communication skills – able to engage and influence.

Bonus skills

• B2B energy industry knowledge.
• Will have or be willing to attain multiple HubSpot certifications, including the HubSpot Solutions Partner certification.

Benefits

• Ethical pension scheme.
• Trained mental health first aiders.
• Flexible working: core hours 10 am–4 pm.
• Cycle to work scheme.
• 25 days annual leave (FTE) plus office closure between Christmas and New Year.
• Electric vehicle (EV) salary sacrifice scheme.
• Benefits begin after the agreed probationary period is successfully completed.

Pod is committed to building a diverse team. We believe that different perspectives make us better at what we do, and we encourage applications from talented individuals from all backgrounds, ethnicities, abilities and neurotypes. We also encourage you to let us know of any additional needs you may have during the interview process, so we can support you to have a smooth experience.

The role will be based at our office on Pound House Lane, Solihull, B94 5DF, with hybrid working available. Monthly attendance at Pod HQ is required as a minimum for anyone working remote or hybrid.