HR & Payroll Transformation Lead

Capita; Remote; GBP 60,000 - 90,000; Full time

Job summary

A leading outsourcing firm is seeking an experienced HR & Payroll Services Lead to design high-quality, user-centric services for a major transformation programme. You will lead a team, manage client relationships, and ensure service design meets user experience standards. The role is home-based in the UK and offers a competitive salary plus a range of benefits, including extensive leave options and pension. Join now to shape the future of service excellence.

Benefits

Competitive salary plus benefits

Home-based position

23 days' holiday (rising to 27)

Paid volunteer day

Auto-enrolment to pension and other benefits

Qualifications

• Extensive experience in leading sizeable operational teams and delivering shared services.
• Expertise in HR & Payroll service design and operating model development.
• Experience in large-scale, multi-party implementation programmes.

Responsibilities

• Lead the design and implementation of HR & Payroll services.
• Contribute to the creation of the Service Blueprint and High-Level Operating Model.
• Oversee detailed service design and operating models for HR & Payroll.

Skills

Leading operational teams

HR & Payroll service design

Stakeholder engagement

Client relationship management

Phased service transition planning

Job description

A leading outsourcing firm is seeking an experienced HR & Payroll Services Lead to design high-quality, user-centric services for a major transformation programme. You will lead a team, manage client relationships, and ensure service design meets user experience standards. The role is home-based in the UK and offers a competitive salary plus a range of benefits, including extensive leave options and pension. Join now to shape the future of service excellence.