HR & Operations Manager

ZipRecruiter; London; On-site; GBP 42,000; Full time

Job summary

A fast-growing events company in London seeks an HR & Office Operations Manager to oversee HR operations and ensure the smooth running of the office. The ideal candidate has at least 6 years of HR experience, is CIPD Level 5 qualified, and possesses a strong understanding of UK employment law. You will work in a dynamic environment, leading HR initiatives and supporting office operations. This is a full-time, office-based role with various perks including a dog-friendly office and local gym membership.

Benefits

Casual dress code

Dog-friendly office

Local gym membership

Private health insurance

Qualifications

• Minimum 6 years' experience in an HR role.
• Solid understanding of UK employment law.
• Strong communicator with a calm approach.

Responsibilities

• Lead HR operations and ensure compliance.
• Maintain accurate employee records.
• Coordinate office maintenance and repairs.

Skills

HR experience

UK employment law knowledge

Communication skills

Organizational skills

Collaboration

Education

CIPD Level 5 qualification

Job description

Job Description

HR & Office Operations Manager

Salary: £42,000 | Full-Time | Office-Based (North Acton)

Are you a people-focused HR professional with a passion for culture, compliance, and operational excellence? Join a fast-growing, award-winning experiential events company creating unforgettable experiences across music, entertainment, and popular culture - with over 675,000 guests entertained annually.

This is a dynamic, full-time, office-based role where you'll take the lead on HR operations while supporting the smooth day-to-day running of the office alongside our Office Manager.

What You'll Do

HR Responsibilities:

• Maintain accurate records of absences, holidays, sick leave, and lateness
• Lead follow-ups on recurring issues, including conducting disciplinary meetings where needed
• Ensure compliance with UK employment law around contracts, staff conduct, and internal processes
• Draft and issue employment contracts and onboarding documentation
• Act as a first point of contact for staff concerns, escalating where appropriate
• Oversee recruitment and support with performance reviews

Office Operations:

• Work with the Office Manager on workplace planning, socials, and internal events
• Coordinate office maintenance, repairs, and liaise with external service providers
• Support with vendor relationships and health & safety management

What We're Looking For

• Minimum 6 years' experience in an HR role
• CIPD Level 5 qualified
• Solid understanding of UK employment law, particularly around absence, contracts, and disciplinary issues
• Strong communicator with a calm, professional approach to sensitive conversations
• Highly organised with excellent attention to detail
• A collaborative team player who's friendly, proactive, and solutions-focused

Perks & Benefits

• Casual dress code
• Dog-friendly office
• Local gym membership
• Private health insurance

Location: North Acton (office-based role). Reliable commute is essential - please only apply if you can travel to this location daily.

Office Angels is an employment agency and business.

We are an equal-opportunities employer who puts expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, beliefs, orientations, gender identities, abilities, and more. By showcasing talents, skills, and unique experiences in an inclusive environment, we help individuals thrive.

If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role, your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.