HR Operations Director

Maximum ManagementFrazer Jones USA; Slough; On-site; GBP 90,000 - 120,000; Full time

Job summary

A leading global HR firm is seeking a Senior Director of HR Operations to drive transformation across their UK and India teams. You will lead a diverse group of professionals ensuring compliance, benefits, and performance-driven culture. The ideal candidate has extensive HR leadership experience in sizable organizations and a proven track record in strategic HR operations. This role offers the opportunity to scale global HR operations and enhance employee wellbeing.

Qualifications

• Proven leadership in HR Operations within a global organization (10,000+ employees).
• Expertise in HR compliance, administration, and benefits across multiple geographies.
• Experience in designing and scaling shared service models.

Responsibilities

• Mentor and manage a geographically diverse HR Operations team, including offshore operations in India.
• Oversee onboarding, promotions, lifecycle management, and compliance.
• Design and manage global programs that enhance employee experience.

Skills

Leadership in HR Operations

HR compliance expertise

Shared service models design

Data-driven performance improvement

Cultural team development

Management of offshore HR teams

HRIS and digital solutions knowledge

Job description

Are you a strategic HR leader ready to drive transformation across global operations? We’re seeking a Senior Director, HR Operations to lead a high-performing HR team across the UK and India. This is a pivotal role for someone passionate about operational excellence, employee wellbeing, and performance-driven culture.

About the Role

You’ll oversee a team of 25-30 professionals, including an offshore team based in India, ensuring best-in-class HR administration, compliance, global benefits, and wellbeing initiatives. You’ll also lead the company-wide OKR (Objectives & Key Results) process, aligning performance with strategic goals. A key focus will be building and globalising HR operations to enable the business to scale effectively and sustainably.

Key Responsibilities

• Team Leadership: Mentor and manage a geographically diverse HR Operations team, including offshore operations in India.
• HR Administration: Oversee onboarding, promotions, lifecycle management, and compliance.
• Employee Compliance: Ensure regulatory adherence across global and regional requirements.
• Benefits & Wellbeing: Design and manage global programs that enhance employee experience.
• Performance & OKRs: Lead OKR setting and tracking to drive alignment and performance.
• Shared Service Transformation: Optimize HR shared services for scalability and efficiency.
• Globalisation & Scalability: Build and expand HR operations globally to support business growth.
• Stakeholder Collaboration: Partner with HR, Finance, IT, and business leaders.
• Process Innovation: Implement HR tech and process improvements for operational excellence.

What We’re Looking For

• Proven leadership in HR Operations within a global organization (10,000+ employees).
• Expertise in HR compliance, administration, and benefits across multiple geographies.
• Experience in designing and scaling shared service models.
• Strategic thinker with a data-driven approach to performance and improvement.
• Strong leadership and team development skills across diverse cultures.
• Experience managing offshore HR teams, particularly in India.
• Tech-savvy with knowledge of HRIS and digital HR solutions.

The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy.