HR Manager — People Services

CPI; Redcar; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading organization in the UK is seeking an experienced HR Manager – People Services to shape a world-class employee experience. Responsibilities include leading a high-performing team, overseeing key HR processes, and driving digital transformation initiatives. The ideal candidate will have a degree in Human Resources, strong data expertise, and proven HR operations experience. This role offers competitive benefits including flexible working arrangements.

Benefits

Up to 36 days holiday

Generous pension scheme

Flexible working

Learning and Development Opportunities

Free parking

Qualifications

• Proven experience in HR operations and project management.
• Strong data and systems expertise.
• Passion for coaching, collaboration, and innovation.

Responsibilities

• Lead and develop a high-performing People Services team.
• Oversee onboarding, payroll, benefits, and HR compliance.
• Manage HR systems and ensure data integrity and GDPR compliance.

Skills

HR operations expertise

Data analysis

Project management

Communication skills

Leadership

Education

Degree in Human Resources

CIPD or Master's degree

Tools

Excel

HRIS

Job description

Why this role is important for CPI’s

work

Are you a senior HR professional with a passion for operational excellence and people‑first service? Join us at CPI as our HR Manager – People Services and help shape a world‑class employee experience.

This is your opportunity to build and inspire a high‑performing team, oversee core HR processes, and partner with senior leaders to make a real impact on how our people experience life at CPI. If you’re a confident communicator, an empathetic leader, and excited by the chance to shape HR excellence—we want to hear from you.

About the Role

As HR Manager – People Services, you’ll lead the delivery and continuous improvement of core HR services across the employee lifecycle. From onboarding to offboarding, payroll administration to policy, you’ll ensure seamless, compliant, and people‑centric HR operations. You’ll also drive digital transformation, data governance, and lead on key HR projects that align with our People Plan and HR Vision: People First – Purpose Led.

About the Department

Our People Services team is at the heart of CPI’s HR function, driving digital transformation, system governance, and project execution. We are committed to delivering a world‑class employee experience and supporting the People and Culture Strategy and CPI’s Vision.

Key Responsibilities

In this role, you will:

• Lead and develop a high‑performing People Services team
• Oversee onboarding, payroll, benefits, and HR compliance
• Manage HR systems and ensure data integrity and GDPR compliance
• Deliver insightful HR analytics and dashboards
• Lead on HR projects and continuous improvement initiatives
• Partner with senior leaders to enhance employee experience, operational excellence and engagement
• Help shape and deliver a world‑class employee experience across the organisation

The person we are seeking

Essential:

• Degree in Human Resources (CIPD or Master’s desirable)
• Practical understanding and experience in key HR processes and practices.
• Proven experience in HR operations and project management
• Strong data and systems expertise (Excel, HRIS, reporting tools)
• A confident communicator and empathetic leader
• Passion for coaching, collaboration, and innovation

It would be great if you also had

• Project Management certification.
• Deep knowledge of HR policy, governance, and auditing.
• Experience in HR systems and digital transformation initiatives.

What does CPI offer you?

At CPI, we offer a wide range of benefits to our employees, this includes:

• Up to 36 days holiday, including bank holidays – Plus a holiday purchasing scheme
• Generous pension scheme
• Life assurance and accident insurance schemes
• Flexible working
• Learning and Development Opportunities
• Free parking