HR Administrator / Advisor

Copart UK Limited; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading logistics company in the United Kingdom is seeking an HR Administrator / Advisor to join their HR team at their Head Office. This full-time position focuses on employee relations, providing administrative support across core HR functions. Candidates should possess or be working towards a CIPD qualification and have proven experience in HR administration. The role offers a comprehensive benefits package including holidays, a wellness plan, and contributions to a pension scheme.

Benefits

23 days of holiday plus bank holidays

Paid volunteer day for charity

Discount deals on purchases

Healthcare Cash Plan

Cycle to Work Scheme

Life insurance

Pension scheme contributions

Share purchase at a discount

Qualifications

• Proven experience in HR Employee Relations administration or HR support role.
• Ability to produce clear, professional documentation.
• Strong proficiency in Microsoft Office applications.

Responsibilities

• Support HR Business Partners with case administration.
• Draft formal documents for grievance and disciplinary hearings.
• Maintain accurate records of ER cases in line with policies.
• Act as the first point of contact for maternity leave queries.
• Support continuous improvement in HR processes.

Skills

CIPD qualification

HR Employee Relations administration

Excellent written communication

Understanding of HR processes

Microsoft Office proficiency

Verbal communication skills

Education

CIPD qualification or in progress

Job description

We are currently recruiting an HR Administrator / Advisor to work within our HR team, based at our Head Office in Wootton, Bedfordshire, MK43 9EJ. This is a full time office based position, Monday to Friday 8am-5pm.

If you're an HR administrator looking to build your expertise in employee relations and develop your career in this area, this is a fantastic opportunity to get hands‑on experience and make a real impact.

This role will provide high‑quality administrative support across core HR functions, with a particular focus on employee relations. You'll play an important part in ensuring accuracy and compliance across processes such as onboarding, compliance requirements, and family leave, while helping to create a positive employee experience and smooth HR operations.

They will work closely with the wider HR team and key stakeholders to help ensure the smooth running of daily HR operations.

Responsibilities Include

• Supporting HR Business Partners and the ER Partner with the administration of formal ER cases, including preparing investigation packs, drafting letters, and maintaining accurate case documentation.
• Drafting formal documentation including invitations to grievance and disciplinary hearings, and outcome letters.
• Maintaining accurate, up‑to‑date records of ER cases in line with company policies and GDPR regulations and preparing reports and summaries to monitor ER activity and outcomes.
• Supporting with low‑level employee relations cases in collaboration with the HR Team.
• Updating the Employee Relations system with case activity and status changes.
• Attending employee relations seminars and training to stay informed on employment law and HR best practices.
• Requesting and following up on induction and probation booklets, as well as right‑to‑work documentation.
• Requesting and managing DBS (Disclosure and Barring Service) checks for relevant new starters.
• Drafting and issuing overpayment letters in collaboration with Payroll and HRBPS.
• Ensuring payroll trackers are updated with any relevant changes or adjustments.
• The first point of contact for employee queries relating to maternity, paternity, and shared parental leave.
• Ensuring maternity risk assessments are completed and filed appropriately, and MATB1 forms are collected.
• Accurately recording maternity and paternity dates in relevant trackers and the HR system, ensuring entitlements are logged and communicated.
• Carrying out any ad‑hoc administration duties as required, to support the wider HR and ER team.
• Supporting continuous improvement of HR and ER administrative processes to enhance efficiency and consistency.

What we need from you

• To possess or be working towards a CIPD qualification
• Proven experience in HR Employee Relations administration or a similar HR support role, ideally with exposure to employee relations casework.
• Excellent written communication skills with the ability to produce clear, professional documentation.
• A good understanding of core HR processes and employment law legislation.
• Able to manage sensitive and confidential information with the highest level of discretion.
• Strong proficiency in Microsoft Office (Word, Excel, Outlook); experience using HR systems is desirable.
• Highly organised with the ability to prioritise and manage multiple tasks.
• Excellent verbal communication skills.

What we offer you in return

• Time For You : Relax with 23 days of holiday plus bank holidays and an additional day for a personal special occasion.
• Give Back : Receive a paid day to volunteer for a charity of your choice.
• Exclusive Discounts : Access our deals hub for savings on everyday purchases and family activities.
• Health & Wellness : Healthcare Cash Plan, allowing you to claim cash back on a range of healthcare products and services including dental, optical, chiropody, and specialist consultations, tests, and scans and Virtual GP access.
• Fitness & Health : Save money while commuting with our Cycle to Work Scheme and access fitness videos and gym discounts.
• Your Future : Join our contributory workplace pension scheme for financial security.
• Life Assurance : Enjoy peace of mind with our life insurance coverage.
• Investment : Purchase shares in our global company at a discounted rate.