Housing Support Worker – Birmingham

EMERGING FUTURES CIC; Birmingham; On-site; GBP 24,000 - 29,000; Full time

Job summary

A non-profit organization in Birmingham is seeking a Housing Support Worker to assist individuals with a history of addiction in supported housing. You will help coordinate care, support tenants to maintain their tenancies, and work closely with partner agencies. This is an entry-level role, ideal for individuals passionate about helping others. Competitive salary offered.

Qualifications

• Experience of working with people with complex needs, including challenging behaviour.
• Understanding of supporting individuals to develop personal strengths.
• Knowledge of harmful effects of drug and alcohol misuse.

Responsibilities

• Support individuals with a history of addiction living in supported housing.
• Assist with daily running of the service and coordinate residents’ care.
• Provide practical support to help tenants maintain their tenancies.

Skills

Experience working with complex needs

Understanding of harm reduction

Ability to work collaboratively

Passion for supporting individuals in recovery

Education

Coaching/counselling/Health and Social Care qualification

Job description

Key Information

• Position: Housing Support Worker
• Contract: Full-time
• Salary: £24,669 – £28,312 per annum
• Location: Birmingham
• Hours per week: 37.5 hours
• Application Closing Date: 19/09/2025

About Emerging Futures CIC

Emerging Futures works nationally with people affected by addiction, encouraging them to make positive changes to their lives.

We believe that no one should suffer the stigma associated with addiction, and that everyone seeking support should feel valued and respected.

We provide homes for people to connect with others and make the necessary changes to move towards independent, healthy living.

Our behaviour change services provide a confidential space to share experiences, and offer practical support to those who want to change.

The Emerging Futures accredited coach training develops the skills of our volunteers, motivating people to give back and reconnect with their community.

About the role

As a Housing Support Worker, you will support people with a history of drug and/or alcohol issues, who are abstinent or working towards it, and living in supported housing projects.

You will assist with the daily running of the service and coordinate all aspects of the residents’ care, including referrals, move-in plans, assessments, support planning and case notes.

You will provide practical help and advice to support tenants to keep their tenancies and avoid eviction, including encourage individuals to develop practical skills such as shopping, cooking, and housework.

You will work closely with colleagues and partner agencies to provide a range of interventions to support recovery and help people achieve independent living in the community.

This role requires you to work on a rota basis covering evenings and weekends.

About you

This is an entry-level role, and we understand that not all candidates will have direct work experience in a similar position. Whilst a passion for working with people affected by addiction or homelessness is crucial, you may also have:

• Experience of working with people with complex needs including challenging or negative behaviour, substance misuse and/or criminal offending backgrounds.
• Experience or an understanding of supporting people to develop their personal strengths and sustain their tenancy within a ‘supported housing’ environment.
• Specialist harm reduction experience.
• Experience of developing partnerships and working collaboratively with other organisations.
• A coaching/ counselling/ Health and Social Care qualification.
• An understanding of the harmful effects associated with drug and alcohol misuse and offending in relation to health, social welfare, housing, employability and personal relationships.