Housing Support Officer - #DCA08414

DCA Recruitment; Godalming; On-site; GBP 22,000 - 28,000; Part time

Job summary

A support services organization in Godalming is seeking a part-time Support Officer for a temporary contract of 3-6 months. The role involves assisting clients in finding housing, supporting them through the application process, and providing follow-up support. Ideal candidates will have experience in client support and strong communication skills. The job requires approximately 50% admin work and involves home visits to monitor clients.

Qualifications

• Experience in supporting clients, particularly in housing and welfare.
• Strong communication and interpersonal skills.
• Ability to maintain accurate records.

Responsibilities

• Assist housing officers in preventing homelessness.
• Help clients find suitable housing.
• Monitor clients' wellbeing and provide support.

Job description

Overview

Support Officer - Part time 3 days per week
Monday, Tuesday & Wednesday
Godalming

Temporary contract 3-6 months

We will keep track of all the vacancies you view during each visit to the website so that you can apply for more than one vacancy at a time. Simply click the Apply now button below and you will be able to select from the vacancies you have viewed and send your application.

Responsibilities

• Assist housing officers in preventing homelessness and supporting clients experiencing domestic abuse.
• Help clients find and move into suitable, affordable housing.
• Create and update housing plans based on client needs.
• Support clients in applying for supported housing and guide them through the process.
• Provide follow-up support to help clients maintain their tenancy.
• Ensure eligible clients are registered on the housing register
• Help clients access benefits, set up utilities, and manage rent payments.
• Offer basic financial advice and signpost to specialist services if needed.
• Monitor clients wellbeing and encourage them to seek support when necessary.
• Refer safeguarding concerns to the appropriate agencies.
• Conduct home visits to check on clients and identify any issues.
• Keep accurate records of client interactions and progress.
• Track and report on caseload statistics.

On average the support officer will be expected to carry out approximately 2-3 home visits per week.

The job role will be 50% admin based, 30% client interaction and 20% stats reporting.