Housing Support Officer

Niyaa People; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A well-established housing charity is seeking a temporary Housing Support Officer in Birmingham. In this rewarding role, you will provide one-to-one support and practical housing assistance to vulnerable individuals in supported accommodation. Key tasks include developing support plans, assisting with benefits claims, and collaborating with external agencies. Candidates should have experience in a similar role, strong communication skills, and a full UK driving licence. This position offers valuable experience in the supported housing sector.

Qualifications

• Experience supporting vulnerable adults in a housing or support-based role.
• Good knowledge of housing-related support, including welfare benefits.
• A full UK driving licence and access to a vehicle.

Responsibilities

• Provide person-centred, one-to-one support to vulnerable individuals.
• Support residents with housing-related needs and independent living skills.
• Develop and review support plans focused on resident goals and outcomes.
• Assist residents with benefits claims and access to local services.

Skills

Supporting vulnerable adults

Knowledge of housing-related support

Strong communication skills

Organizational skills

Ability to work independently

Job description

We have a great opportunity for a temporary Housing Support Officer to join a well-established housing charity operating across Birmingham. This is a rewarding, people-focused role offering valuable experience within the supported housing sector, ideal for individuals passionate about helping vulnerable people maintain accommodation and work towards greater independence.

This Housing Support Officer role involves supporting residents living in supported accommodation and dispersed properties, delivering regular one-to-one support sessions and practical housing-related assistance.

Key Responsibilities of a Housing Support Officer

• Provide person-centred, one-to-one support to vulnerable individuals within supported accommodation
• Support residents with housing-related needs, tenancy sustainment, and independent living skills
• Develop and review support plans focused on resident goals and outcomes
• Work collaboratively with external agencies and partner organisations to support planned move‑on
• Assist residents with benefits claims, budgeting, and access to local services
• Travel between supported and dispersed accommodation across Birmingham
• Maintain accurate records and case notes in line with organisational requirements

What We'd Love to See from You

• Experience supporting vulnerable adults in a housing or support‑based role
• Good knowledge of housing‑related support, including welfare benefits
• A full UK driving licence and access to a vehicle (essential)
• Strong communication and organisational skills
• Ability to work independently and manage a varied caseload

If this Housing Support Officer role is for you then please apply or contact [e-mail]