Housing Retrofit Case Worker — Customer Delivery

Westmorland and Furness Council; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local council in England is seeking an individual for its Housing Retrofit team to assist with the Warm Homes programme. The successful candidate will provide administrative support and ensure a high-level customer experience. Ideal candidates will have customer service expertise, strong administrative skills, and familiarity with housing retrofit initiatives. Benefits include a competitive pension, enhanced annual leave, and various employee perks. For inquiries, contact the Housing Retrofit Manager at the provided email.

Benefits

Competitive pension scheme

Enhanced annual leave allowance

Various perks and discounts

Qualifications

• Experience in a customer-facing role with a strong administrative background.
• Knowledge of housing retrofit and Government’s retrofit programmes is preferred.
• Ability to manage and organize workload independently.

Responsibilities

• Support delivery of the Warm Homes programme.
• Provide administrative support to the Housing Retrofit team.
• Establish and maintain effective team working and develop partnerships.

Skills

Customer experience

Administrative skills

Interpersonal skills

Communication skills

IT proficiency (Word, Excel)

Job description

A local council in England is seeking an individual for its Housing Retrofit team to assist with the Warm Homes programme. The successful candidate will provide administrative support and ensure a high-level customer experience. Ideal candidates will have customer service expertise, strong administrative skills, and familiarity with housing retrofit initiatives. Benefits include a competitive pension, enhanced annual leave, and various employee perks. For inquiries, contact the Housing Retrofit Manager at the provided email.