Housing Options Officer

Daniel Owen Ltd; Hertford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local recruitment agency is seeking a Housing Options Officer in Hertford. The role involves assessing housing applications, providing administrative support to the Housing Options team, and managing the Choice Based Lettings scheme. Candidates should have experience in housing applications and strong organizational skills. This position offers 37 hours per week at £15.00 per hour for an initial period of 8 months.

Qualifications

• Experience in processing housing applications and providing housing advice.
• Strong organizational skills for administrative support.
• Ability to navigate computerised record systems.

Responsibilities

• Assess eligibility for housing register applications.
• Support the Housing Options team with paperwork.
• Conduct follow up work regarding housing applications.
• Administer the Choice Based Lettings scheme.
• Provide general administrative support.

Skills

Assessment of housing applications

Administrative support

Data entry

Job description

Overview

I am currently recruiting for a Housing Options Officer based in Hertford.

Details on the role: 37 hours per week, £15.00 per hour, Monday to Friday, 8 months worth of work.

Responsibilities

• Assessing received housing register applications for eligibility for the council's housing register and accurately assessing and awarding points according to the Housing Register and Allocations Policy.
• Provide support to the Housing Options team for the generation and processing of all relevant paperwork relating to housing register applications and the provision of housing advice by the team.
• Administering follow up work regarding missing or incomplete information from customers regarding their housing register application.
• Provide initial assessment of housing advice regarding housing register applications to customers. Refer appropriately within the team for further advice where required.
• Assist with the administration of the Choice Based Lettings (CBL) scheme and the nominations of applications to available social housing in line with our Housing Register and Allocations Policy.
• Operate and update manual and computerised record systems including inputting and accessing data from the Housing Options systems.
• Undertake general administrative support duties; for example, photocopying, filing, collation of outgoing mail, answering the phone.
• Assist with the processing of invoices received and raising orders for the Housing Service.