Housing Options Caseworker

Carrington West; Exeter; On-site; GBP 40,000 - 60,000; Part time

Job summary

A local authority in Exeter seeks an experienced Housing Options Caseworker to support vulnerable community members. The role involves delivering tailored housing advice, developing prevention plans, and managing homelessness applications. Ideal candidates will have substantial experience in similar roles and in-depth knowledge of housing legislation, along with strong communication and decision-making skills.

Qualifications

• Minimum of 1 year's experience in a public-facing role supporting homeless or vulnerable clients.
• In-depth working knowledge of homelessness legislation.
• Competency in maintaining clear and accurate case records.

Responsibilities

• Deliver tailored housing advice to residents threatened with homelessness.
• Develop and implement personalised housing action plans.
• Manage a busy caseload, conducting full homelessness assessments.
• Engage with landlords, legal services, and health/social care professionals.

Skills

Strong communication skills

Negotiation skills

Decision-making skills

Ability to manage varied caseload

Job description

Overview

Are you ready to support some of the most vulnerable members of the community?

A local authority in Exeter is looking for an experienced Housing Options Caseworker to join their Housing Solutions team on a 2-month contract. This vital role focuses on preventing and relieving homelessness through direct advice, intervention, and case management. You will provide person-centred housing advice, develop prevention plans, and manage homelessness applications in accordance with statutory duties. The successful candidate will work closely with a range of stakeholders, including landlords, support agencies, and internal departments.

Responsibilities

• Deliver tailored housing advice to residents threatened with homelessness
• Develop and implement personalised housing action plans
• Manage a busy caseload, conducting full homelessness assessments
• Make decisions in line with statutory guidance and issue s.184 notifications
• Engage with landlords, legal services, and health/social care professionals
• Assist in securing accommodation via private rental, supported housing or social housing routes
• Apply discretionary funding as needed to support prevention and relief outcomes

Essential Requirements

• Minimum of 1 year's experience in a similar public-facing role, supporting homeless or vulnerable clients
• In-depth working knowledge of:
  • Homelessness Reduction Act 2017
  • The Localism Act 2011
  • Housing Act 1996 Part VII (as amended by the Homelessness Act 2002)
• Strong communication, negotiation, and decision-making skills
• Ability to work independently and manage a varied caseload in a fast-paced environment
• Competency in maintaining clear and accurate case records

How to Apply

If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW.

If you do not hear from us within 48 hours of applying, your application has been unsuccessful.

If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you are currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on 02393 876082.

By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.