Housing Options Advisor

Niyaa People Ltd; Kettering; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading housing consultancy in Kettering seeks an experienced Housing Options Advisor to prevent homelessness and support individuals in finding suitable accommodation. The role involves working closely with households, assessing needs, and providing sound advice in line with current housing legislation. Candidates should possess strong problem-solving skills and experience in housing advice within local authorities or housing associations. Competitive pay of £24 - £27 p/h for this min 3-month temporary contract.

Qualifications

• Experience in housing within a local authority or housing association.
• Strong understanding of homelessness legislation and housing options.
• Ability to communicate clearly and empathetically.

Responsibilities

• Collaborate with households at risk of homelessness.
• Create and update Personalised Housing Plans (PHPs).
• Carry out assessments and produce decision letters.
• Liaise with partners to provide joined-up support.
• Support access to private rented sector.

Skills

Homelessness prevention

Housing advice

Customer care skills

Problem-solving

Negotiation skills

Job description

We're looking for someone who can hit the ground running - a committed Housing Options Advisor with experience in homelessness prevention, housing advice, or equivalent housing-related roles within a local authority or housing association.

Salary: £24 - £27 p/h

Contract: Min 3 month temporary contract

Location: Kettering

As a Housing Options Advisor, you will play a crucial role in preventing homelessness and supporting residents to access safe, suitable, and sustainable accommodation. With increasing pressures on social housing, you will be instrumental in helping households overcome barriers to rehousing, with a strong focus on prevention and utilising the private rented sector (PRS). You'll work in a proactive, person‑centred way, providing clear advice, robust casework, and legally compliant decisions in line with the Homelessness Reduction Act, case law and current guidance.

Key Responsibilities of a Housing Options Advisor

• Work collaboratively with households who are homeless or at risk of homelessness, identifying barriers and exploring prevention opportunities.
• Create, review and update Personalised Housing Plans (PHPs) to support timely and sustainable solutions.
• Carry out detailed assessments, making enquiries into homelessness, eligibility, priority need, local connection, and intentionality.
• Produce clear, high‑quality and legally compliant decision letters that reflect current legislation and case law.
• Liaise closely with internal and external partners to deliver joined‑up support and minimise the need for temporary accommodation.
• Support households to access the private rented sector, offering tailored advice and guidance.
• Maintain accurate case records and ensure all actions and decisions comply with statutory duties.
• Contribute to a service committed to continuous improvement, learning and adapting within a changing housing landscape.

What we'd love to see from you

• Experience working in housing within a local authority, housing association, or similar organisation.
• Strong understanding of homelessness legislation and housing options.
• Excellent customer care skills with the ability to communicate clearly, empathetically and professionally.
• Strong problem‑solving and negotiation skills, with the ability to manage challenging situations and achieve positive outcomes.
• Ability to work effectively both independently and collaboratively in a fast‑paced environment.
• Highly organised, adaptable and resilient, with a commitment to delivering high‑quality support to residents.

If you're a passionate and proactive housing professional who wants to make a real difference to people's lives, we'd love to hear from you.

Please apply below or email (url removed).