Housing Manager

Niyaa People Ltd; Witney; On-site; GBP 42,000 - 51,000; Full time

Job summary

A regional housing organization in Witney is seeking a Housing Manager to lead tenancy management services. You will develop a team focused on delivering efficient and compliant housing services. The ideal candidate has in-depth knowledge of housing laws and experience managing sensitive cases. This role offers a salary of £50,308 along with various benefits including paid holidays and professional development opportunities.

Benefits

Paid holidays

Sector specific training

Long service awards

Golden Hello/refer-a-friend bonus

Cycle to work scheme

Free DBS

Pension scheme with matched contributions

Qualifications

• Experience advocating in court without the need for solicitors.
• Proven ability to motivate and support a team.
• Professional service to customers with disabilities.

Responsibilities

• Lead and develop a team of housing officers.
• Ensure compliance with legislation and policies.
• Drive service improvements and enhance procedures.

Skills

In-depth knowledge of housing law

Team management

Ability to manage complex cases

Strong IT skills

Chartered Institute of Housing qualification

Tools

Microsoft Office

Open Housing

Job description

Overview

We're looking for a Housing Manager to lead and manage a regional housing team delivering excellent tenancy and leasehold management services. You\'ll play a pivotal role in shaping and delivering services that are person-centred, efficient, legally compliant, and value for money.

Responsibilities

• Lead, support, and develop a team of housing officers and assistants to deliver exceptional tenancy management services across a range of housing types.
• Take responsibility for performance, case management, safeguarding, and tenancy lifecycle functions including ASB, arrears, re-housing, and tenancy sustainment.
• Act as a lead on complex housing and tenancy issues, ensuring compliance with relevant legislation, policy, and best practice.
• Drive service improvement through leading projects, enhancing procedures, and implementing new strategies in collaboration with internal and external partners.

What We're Looking For

• In-depth knowledge of housing law, tenancy management, ASB, and safeguarding, with experience advocating in court without the need for solicitors.
• Proven ability to manage, motivate and support a team to achieve individual and service-wide objectives.
• Able to manage sensitive and complex cases while providing a professional, empathetic service to customers, including those with physical and mental disabilities.
• Strong IT skills including Microsoft Office, housing management systems (e.g. Open Housing), and the ability to analyse data for performance improvement.
• Chartered Institute of Housing qualification or equivalent

Benefits

• Paid holiday (from 25 days up to 30 days with long service in addition to bank holidays, pro rata for part time hours)
• Sector specific training is provided as part of induction plus opportunities for professional development
• Long service awards payable in 5 year increments
• Golden Hello/refer a friend receive up to £500
• Cycle to work scheme
• Free DBS (Disclosures and Barring Service)
• Enrolment in a pension scheme with matched contributions above the statutory minimum (if you work enough hours to meet the threshold for enrolment)

Job title: Housing Manager

Salary: £50,308

Location: Oxford

Hours: 35

If this Housing Manager role is for you then please apply or contact (url removed)