Housing Advice & Homeless Prevention Officer

Carrington West; Greater London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A public sector recruitment agency in Greater London is seeking a dedicated Housing Advice & Homeless Prevention Officer for a 6-month interim contract. The successful candidate will deliver high-quality housing advice and assess homeless applications, while proactively preventing homelessness. Strong communication and problem-solving skills are essential. This hybrid role requires a minimum of 3 days per week in the office.

Qualifications

• Experience in providing housing advice and support.
• Ability to assess homelessness applications under the Housing Act.
• Skilled in managing complex casework and tenancy rights.

Responsibilities

• Provide tailored housing advice and support to residents.
• Assess homelessness applications and determine statutory duties.
• Prevent homelessness through intervention and referrals.
• Manage complex casework to support move-on from temporary accommodation.

Skills

Strong communication

Detailed understanding of housing legislation

Problem-solving mindset

Job description

Are you passionate about preventing homelessness and helping people secure safe, sustainable housing?

A West London local authority is looking for a dedicated and experienced Housing Advice & Homeless Prevention Officer to join their team for a 6-month interim contract.

In this role, you'll deliver high-quality housing advice, assess homeless applications under Part VII of the Housing Act 1996, and proactively prevent homelessness through early intervention, tenancy sustainment, and effective use of housing options.

You'll manage a busy and varied caseload, working with individuals and families at risk of homelessness. Strong communication, a detailed understanding of housing legislation, and a problem-solving mindset are essential. This is a hybrid role, with a minimum of 3 days per week in-office required.

Key Responsibilities

• Provide tailored, accurate housing advice and support to residents
• Assess homelessness applications and determine the Council's statutory duties
• Prevent homelessness through intervention, support, and referrals
• Manage complex casework to support move-on from temporary accommodation
• Advise on tenancy rights, rent arrears, benefits, and Right to Buy
• Work closely with private landlords, support services, and internal teams
• Identify and respond to safeguarding concerns, acting as lead where required
• Maintain accurate case records and support service performance targets
• Help manage departmental budgets and follow procurement procedures
• Suggest improvements to processes and contribute to service development
• Participate in cross-cutting projects and maintain ongoing professional development

How to Apply

If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW.

If you do not hear from us within 48 hours of applying, your application has been unsuccessful.

If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on 02393 876082.