Housekeeping Supervisor Apprenticeship Level 3 - Skern Lodge

Skern Training; Diddywells; On-site; GBP 40,000 - 60,000; Full time

Job summary

A well-established training provider in the UK is offering a Housekeeping Apprenticeship which includes training and support for a nationally recognized Customer Service qualification. Candidates should have prior experience in housekeeping, strong communication skills, and a willingness to learn. Key responsibilities include stock taking, quality checks, and laundry allocation. The apprenticeship lasts 9 months and offers various benefits including discounts and meals on duty.

Benefits

Access to Perkbox - Discounts and rewards

Meals on duty

Uniform provided

Excellent support from a well-established team

Qualifications

• Prior experience within Housekeeping is essential.
• Willingness to learn and develop practical skills.
• Ability to achieve your Apprenticeship.

Responsibilities

• Stock taking
• Undertaking quality checks
• Laundry allocation
• Conducting Health and Safety checks

Skills

Time management skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Administrative skills

Problem solving skills

Team working

Initiative

Education

Maths and English at Level 2 (GCSE Grade 4)

Job description

Based in Appledore, North Devon we have been delivering outdoor activities, experiential learning and development training since 1976. We teach new skills, build confidence, fulfil your sense of adventure, and ensure you have boatloads of fun!

Main description

We have fantastic opportunities right now to take the next step in your housekeeping journey at Skern Lodge or the Ultimate Adventure Centre, based in Bideford, Devon.

Our Housekeeping Team play an important role in providing the best experience for all of our guests and delivering exceptional customer service.

Responsibilities

• Stock taking
• Undertaking quality checks
• Laundry allocation
• Conducting Health and Safety checks

You will be given full training and complete a nationally recognised Customer Service qualification working alongside our experienced team.

Contracted Hours are 30 hours per week. You will be on a rota with some split-shifts required (9 - 4 pm, 5 out of 7 days per week). A driving licence and car would be an advantage due to shift times, as bus timetables don't always align with working times.

You will need to have prior experience of Housekeeping and the willingness to learn whilst gaining practical skills and a commitment to achieving your Apprenticeship.

Ideal Candidate

• Time management skills
• A can-do and flexible attitude
• A willingness to learn and develop
• Communication skills

Desired Qualifications

Maths and English at Level 2 (GCSE Grade 4) is desirable however we can provide Functional Skills as part of your development plan.

Prior experience within Housekeeping is essential.

Skills required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Administrative skillsProblem solving skills
• Team working
• Initiative

Training to be provided

You will be supported by a trainer throughout your apprenticeship.

As you progress through your apprenticeship your duties and responsibilities will alter as you develop the skills for a successful career in hospitality.

Training will be a mix of face to face and online learning.

You will gain a Level 3 Customer Service Apprenticeship Qualification.

Functional Skills in Maths and English if required.

Benefits

• Access to Perkbox - Discounts and rewards across a wide range of shopping and lifestyle brands and well-being support
• Meals on duty
• Uniform provided
• Excellent support from a well-established team.

This apprenticeship will be for 9 months duration.